Guesty
Depends
Confidence: Medium
Buy it if you manage a multi-listing, multi-channel rental portfolio and can absorb quote-based pricing.
New check
Comparison
Guesty vs Hostaway
Guesty and Hostaway both land on Depends.
Hostaway
Depends
Confidence: Medium
Buy if you manage a larger multi-channel portfolio and want one system for channels, messaging, and pricing.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Property managers with 10+ listings | Property managers with 10+ listings |
| Who it's not for | Solo hosts with 1-2 units . too heavy, too pricey | Hosts with 1-3 listings . fees won't pencil out |
| Privacy | No known public vulnerabilities found in the sources reviewed. | No known public vulnerabilities found in the sources reviewed. |
| Support quality | 'Completely let me down' complaints plus BBB filings | Some users complain about booking support meetings |
| Public sentiment | Reviews are mixed: praised for feature depth at scale, criticized for price and support.⁷ | Users love the time savings and breadth of features but frequently complain about cost, add-on fees, and opaque pricing. |
| Biggest gotcha | Channel risk: one user reports ban within 20 hours of listing via Guesty11 | 1.8% booking-engine fee launched post-signup; ask for a full fee schedule before committing16 |
Pick Guesty when
- Property managers with 10+ listings
- Multi-channel operators (Airbnb, Booking, Vrbo)
- Teams wanting payments, locks, pricing in one system
When Guesty is not a fit
- Solo hosts with 1-2 units . too heavy, too pricey
- Budget hosts; quote-based pricing escalates with listing count
- Anyone expecting responsive support . complaints are common
Pick Hostaway when
- Property managers with 10+ listings
- Multi-channel portfolios (Airbnb, Vrbo, Booking.com)
- Teams consolidating several tools into one PMS
When Hostaway is not a fit
- Hosts with 1-3 listings . fees won't pencil out
- Anyone needing transparent, published pricing
- Budget-conscious small operators hit by per-listing plus add-on fees
- Solo hosts fine with Airbnb's built-in tools
Sources
- Guesty snaps up $130M at $900M valuationtechcrunch.comnews
- Guesty Pricing pageguesty.comofficial
- Guesty Lite packageguesty.comofficial
- Guesty product security pageguesty.comsecurity
review
- Guesty Reviews . Capterracapterra.comreview
- Guesty . Trustpilottrustpilot.comreview
- Guesty Vs. Hospitable . Redditreddit.comreview
- Guesty/Hostaway for 1 unit? . Redditreddit.comreview
review
- Hostfully vs Guesty . Mashvisormashvisor.comreview
- Hostaway Reviews - 2026 (Slashdot)slashdot.orgreview
- Hostaway Reviews - G2g2.comreview
- Hostaway seems really expensive (Reddit)reddit.comreview