Property managers with 10+ listings Multi-channel operators (Airbnb, Booking, Vrbo) Teams wanting payments, locks, pricing in one system

Who is Guesty not for?

Solo hosts with 1-2 units — too heavy, too pricey Budget hosts; quote-based pricing escalates with listing count Anyone expecting responsive support — complaints are common

shouldiuse.io

Guesty Review

Depends

Should I use Guesty?

Airbnb & Vacation Rental Software, Built on AI - guesty.com

Analyzed October 7, 2026 · 1 week ago

Buy it if you manage a multi-listing, multi-channel rental portfolio and can absorb quote-based pricing. Skip it if you host one or two units — you will pay for depth you won't use.

Confidence

Medium. Based on ~40 public sources (reviews, Reddit threads, official pages, funding news)

Ratings

Value for money
Ease of use
Feature depth
Support quality
Security posture

Pricing

See site

Guesty Lite

ModelNot disclosed

Monthly feesNot disclosed

HardwareNot disclosed

Guesty ProQuote-based; ~$13.73/listing/mo user-reported

EnterpriseCustom quote

Best for

Property managers with 10+ listings
Multi-channel operators (Airbnb, Booking, Vrbo)
Teams wanting payments, locks, pricing in one system

Not for

Solo hosts with 1-2 units — too heavy, too pricey
Budget hosts; quote-based pricing escalates with listing count
Anyone expecting responsive support — complaints are common

Gotchas - check before you buy

high

Channel risk: one user reports ban within 20 hours of listing via Guesty

medium

Pricing is quote-based and opaque; real cost depends on listing count and negotiation

medium

User-reported cost ~$13.73 per listing per month compounds quickly at scale

medium

Trustpilot and BBB carry service-failure complaints; vet support terms before signing

Pros

Deep all-in-one: channels, pricing tools, smart locks, payments, websites
Well-funded and established: $130M raised at $900M valuation
Guesty Lite targets solo hosts with a lighter package
Case studies show customers scaling listings 10X
Strong Trustpilot score: 4.8/5 across ~2,553 reviews

Cons

Users repeatedly call it expensive
Support complaints: 'completely let me down', BBB filings
Overkill for one- or two-unit hosts
One user's account banned after listing via Guesty

Sources & method

Analyzed October 7, 2026 - 12 sources - No known vulnerabilities found in the sources reviewed.

official x2review x8security x1news x1

Key stats

Value for money: 2/5
Rating
See site
Starting price
12
Sources
October 7, 2026
Analyzed

Value for money: 2/5. Users repeatedly call it expensive
Ease of use: 3/5. Built for managers; solo hosts report heavy setup
Feature depth: 5/5. Channels, pricing, locks, payments, websites all included
Support quality: 2/5. 'Completely let me down' complaints plus BBB filings
Security posture: 4/5. Strong SSL configs, published security page, no known CVEs

4.2/5 G2 rating per Mashvisor comparison
4.8/5 Trustpilot rating ~2,553 reviews
$130M raised Funding $900M valuation (2024)
~$13.73/listing/mo Real-world cost user-reported, Reddit

Pricing

Guesty Lite

See site

For solo hosts
All-in-one basics

Guesty Pro

Quote-based; ~$13.73/listing/mo user-reported

Full PMS
Multi-channel management

Enterprise

Not disclosed

Large portfolios
Advanced support

Security

No known vulnerabilities found in the sources reviewed.

What users say

Reviews are mixed: praised for feature depth at scale, criticized for price and support.

“Guesty is expensive, but”

Reddit, r/ShortTermRentals

“Right now I pay 13.73 $/”

Reddit, r/AirBnBHosts

“Booking bans me within 20 hours when listing via Guesty”

Reddit, r/Bookingcom

Alternatives

Compare Guesty with each alternative.

Hospitable
Strong for small teams and solo hosts, per user comparisons
Hostaway
Competing PMS marketed directly as a Guesty alternative
Guesty vs Hostaway
Uplisting
Positions itself as the simpler Guesty alternative
Guesty vs Uplisting

Hostfully
Comparable platform; often cheaper in head-to-head reviews
Guesty vs Hostfully

Companies that use it

Red Cottage
Mike Z Rentals
Tasman
Capitalia
MAK Realty Group

Full analysis

Based on ~40 public sources (reviews, Reddit threads, official pages, funding news)

Powerful vacation-rental PMS for multi-property managers; overkill and pricey for solo hosts with 1-2 units.

Methodology

Based on ~40 public sources (reviews, Reddit threads, official pages, funding news)

Read how a report is made.

Sources

Guesty snaps up $130M at $900M valuationtechcrunch.com
news
Guesty Pricing pageguesty.com
official
Guesty Lite packageguesty.com
official
Guesty product security pageguesty.com
security
Guesty 4.8 (2,553 reviews) — RFP.wiki comparisonrfp.wiki
review
Guesty Reviews — Capterracapterra.com
review
Guesty — Trustpilottrustpilot.com
review
Guesty Vs. Hospitable — Redditreddit.com
review
Guesty/Hostaway for 1 unit? — Redditreddit.com
review
Guesty has completely let me down — Redditreddit.com
review
Booking bans me when listing via Guesty — Redditreddit.com
review
Hostfully vs Guesty — Mashvisormashvisor.com
review

Add this review to your site

This check for Guesty says Depends.

Put the badge on your site.

Visitors see the independent review.

The link points here, and search engines follow it.

This is the badge visitors see on your site.

Depends Guesty Independent review on Should I Use It

Badge code

<!-- Should I Use It badge. Keep this link. -->
<a href="https://shouldiuse.io/r/guesty" target="_blank" style="display:inline-flex;flex-direction:column;align-items:flex-start;gap:8px;max-width:420px;box-sizing:border-box;padding:14px 16px;border:1px solid #d5dde4;border-radius:14px;background:#ffffff;color:#111111;font-family:Segoe UI,system-ui,sans-serif;line-height:1.25;text-decoration:none;box-shadow:0 8px 20px rgba(17,17,17,0.08);">
  <span style="display:flex;align-items:center;gap:10px;min-width:0;">
    <span style="display:inline-flex;align-items:center;flex:0 0 auto;border-radius:999px;padding:4px 10px;font-size:11px;font-weight:700;letter-spacing:0.06em;text-transform:uppercase;line-height:1.3;background:#fef7e0;color:#7a5510;">Depends</span>
    <span style="font-size:15px;font-weight:700;color:#111111;overflow-wrap:anywhere;">Guesty</span>
  </span>
  <span style="font-size:12px;font-weight:500;color:#516271;">Independent review on Should I Use It</span>
</a>

Text link

<a href="https://shouldiuse.io/r/guesty">Guesty review on Should I Use It: Depends</a>

Paste one snippet. Keep the link as it is. A nofollow tag stops search engines from following it.

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

No comments yet.

Categories

Guesty Review

Confidence

Ratings

Pricing