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Comparison

ICANotes vs SimplePractice

ICANotes lands on Depends, and SimplePractice lands on Worth it.

ICANotes

Depends
Confidence: Medium

Buy if you are a psychiatrist, psychiatric NP, or group behavioral health practice that needs deep clinical documentation and can live with sales-only pricing.

ICANotes versus SimplePractice
CompareICANotesSimplePractice
VerdictDependsWorth it
Best forPsychiatrists and psychiatric nurse practitionersSolo therapists in private practice
Who it's not forSolo therapists who just need simple, cheap session notesHospitals and large health systems
PrivacyNo known public vulnerabilities found in the sources reviewed.No known public vulnerabilities found in the sources reviewed.15
Support quality24/7 phone support line advertisedNo support evidence found
Public sentimentReviews praise ease of use and clinical depth, while complaints target reliability glitches, opaque pricing, and a Classic-to-new-platform migration.⁵Clinician community posts say peers commonly prefer SimplePractice for private-practice EHR work.
Biggest gotchaPricing hidden behind sales calls; get all-in costs including billing add-ons before committing.²Only a free trial is advertised; subscription cost appears nowhere in reviewed sources . verify before committing14

Pick ICANotes when

  • Psychiatrists and psychiatric nurse practitioners
  • Group behavioral health practices
  • Addiction and substance abuse counseling programs
  • Documentation-heavy clinical workflows

When ICANotes is not a fit

  • Solo therapists who just need simple, cheap session notes
  • Life coaches or non-clinical wellness businesses
  • General medical clinics outside behavioral health
  • Buyers who need transparent self-serve pricing

Pick SimplePractice when

  • Solo therapists in private practice
  • Health & wellness practitioners
  • Small mental-health practices

When SimplePractice is not a fit

  • Hospitals and large health systems
  • Non-clinical teams wanting a plain CRM
  • Buyers who need upfront pricing before signup
  • Large group practices with complex billing operations

Sources

  1. ICANotes homepageicanotes.com
    official
  2. ICANotes Pricingicanotes.com
    official
  3. ICANotes Featuresicanotes.com
    official
  4. review
  5. review
  6. review
  7. review
  8. review
  9. review
  10. review
  11. news
  12. security
  13. security
  14. SimplePractice homepagesimplepractice.com
    official
  15. official
  16. review