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Comparison

Kandji (now Iru) vs NinjaOne

Kandji (now Iru) and NinjaOne both land on Depends.

Kandji (now Iru) versus NinjaOne
CompareKandji (now Iru)NinjaOne
VerdictDependsDepends
Best forMac-heavy fleets with dedicated ITMSPs managing many client tenants
Who it's not forTiny teams managing a handful of MacsAnyone managing under ~20 devices . serious overkill
PrivacySells vulnerability management, but its own agent shipped a privilege-escalation CVE in June 2026.⁸SOC 2 compliant per NinjaOne Trust Center; no product breach found, but researchers documented an RMM agent abuse chain.
Support quality24-hour support since 2023; complaint threads existNo support evidence found
Public sentimentPolarized: 4.7/5 on G2, but Trustpilot sits at 2.5/5 and some Reddit admins are scathing.²Reviewers rate NinjaOne a best-in-class RMM with 98% G2 satisfaction, while Reddit MSPs gripe about price and weak reporting.14
Biggest gotchaCVE-2026-39118: macOS flaw let standard users disable Kandji MDM and CrowdStrike; verify patched agent⁹Cato researchers documented threat actors abusing the NinjaOne agent; enforce MFA and least privilege

Pick Kandji (now Iru) when

  • Mac-heavy fleets with dedicated IT
  • Teams consolidating MDM and security tooling
  • Apple-first companies scaling device counts
  • Admins migrating off Jamf

When Kandji (now Iru) is not a fit

  • Tiny teams managing a handful of Macs
  • Windows/Android-first organizations
  • Buyers needing transparent public pricing
  • Teams without IT admin bandwidth

Pick NinjaOne when

  • MSPs managing many client tenants
  • Internal IT at SMB/mid-market
  • Healthcare IT with endpoint sprawl
  • Teams consolidating patching, backup, remote access

When NinjaOne is not a fit

  • Anyone managing under ~20 devices . serious overkill
  • Solo admins wanting a free simple inventory
  • Teams that depend on custom reporting exports
  • Buyers needing transparent public pricing before a sales call

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. news
  7. official
  8. security
  9. security
  10. official
  11. official
  12. official
  13. NinjaOne Trust Centertrustpage.ninjaone.com
    official
  14. review
  15. review
  16. review