shouldiuse.io

VERDICT

Should I use Kandji (now Iru)?

Apple device management and security platform - kandji.io

Depends. Buy if you run a large, Apple-heavy fleet with dedicated IT staff and want MDM, EDR, and vulnerability management consolidated. Skip it for small teams, Windows-first shops, or anyone wanting transparent, self-serve pricing.

Confidence

Medium. Based on ~25 public sources. Kandji rebranded to Iru in October 2025; both names appear in current documentation.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

~$4/device typical (Vendr)

Custom quote

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Mac-heavy fleets with dedicated IT
  • Teams consolidating MDM and security tooling
  • Apple-first companies scaling device counts
  • Admins migrating off Jamf

Not for

  • Tiny teams managing a handful of Macs
  • Windows/Android-first organizations
  • Buyers needing transparent public pricing
  • Teams without IT admin bandwidth

Gotchas - check before you buy

high

CVE-2026-39118: macOS flaw let standard users disable Kandji MDM and CrowdStrike; verify patched agent

medium

Custom per-device pricing means sales negotiation; no self-serve checkout or public tiers

medium

Rebranded to Iru in October 2025; docs, contracts, and integrations reference both names

medium

Migrating from Jamf? Redditors cite less flexibility in some workflows post-switch

Pros and cons

Pros

  • 4.7/5 across 850 G2 reviews
  • Consolidates device management, identity, EDR, and vulnerability response
  • Called well-built in Apple MDM comparisons, even by Jamf
  • TechRadar: potentially excellent fit for Apple device management
  • 24-hour support available since January 2023

Cons

  • Trustpilot scores 2.5/5 ("Poor")
  • 2026 CVE let standard users disable MDM and EDR
  • Custom quote pricing only; no public tiers
  • Some admins report less flexibility than Jamf
  • Rebrand to Iru creates naming and integration confusion

Sources & method

Analyzed 9/26/2026 - 10 sources - Sells vulnerability management, but its own agent shipped a privilege-escalation CVE in June 2026.

official x2review x5security x2news x1
  • CVE-2026-39118 — Kandji Agent privilege escalation, macOS XPC flaw allowed standard users to disable Kandji MDM and CrowdStrike EDR; disclosed June 2026.

Key stats

  • Value for money: 3/5

    Rating

  • ~$4/device typical (Vendr)

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 3/5. Custom quotes only; ~$4/device typical
  • Ease of use: 4/5. Mac admins often rank it easier than Jamf
  • Feature depth: 4/5. MDM plus EDR, identity, vulnerability management
  • Support quality: 3/5. 24-hour support since 2023; complaint threads exist
  • Security posture: 2/5. 2026 agent flaw let users disable MDM/EDR
  • 4.7/5 G2 rating 850 reviews (as Iru)
  • 2.5/5 Trustpilot "Poor"
  • ~$4/device Typical price custom per-device annual (Vendr)
  • $100M Latest raise $850M valuation, Jul 2024

Pricing

Custom quote

~$4/device typical (Vendr)

  • Apple MDM core
  • Security add-ons: EDR, vulnerability management
  • Per-device annual contract

Security

Sells vulnerability management, but its own agent shipped a privilege-escalation CVE in June 2026.

  • CVE-2026-39118 — Kandji Agent privilege escalationmacOS XPC flaw allowed standard users to disable Kandji MDM and CrowdStrike EDR; disclosed June 2026.⁸

Companies that use it

  • Planning Center
Full analysis

Based on ~25 public sources. Kandji rebranded to Iru in October 2025; both names appear in current documentation.

Strong Apple MDM for Mac-heavy IT teams; opaque custom pricing and a 2026 agent CVE. Now rebranded Iru.

Methodology

Based on ~25 public sources. Kandji rebranded to Iru in October 2025; both names appear in current documentation.

Sources

  1. Kandji MDM review — TechRadartechradar.com
    review
  2. Iru Reviews — G2g2.com
    review
  3. Kandji customer service reviews — Trustpilottrustpilot.com
    review
  4. Moving from Jamf to Kandji — Redditreddit.com
    review
  5. Kandji EDR, thoughts? — Redditreddit.com
    review
  6. Kandji raises $100M at $850M valuation — TechCrunchtechcrunch.com
    news
  7. Kandji Is Now Iru — official announcementiru.com
    official
  8. CVE-2026-39118 — NIST NVDnvd.nist.gov
    security
  9. macOS flaw allowed disabling Kandji and CrowdStrike — Hackreadhackread.com
    security
  10. Kandji Software Pricing — Vendrvendr.com
    official

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.