shouldiuse.io

VERDICT

Should I use Jamf?

Apple device management and security for enterprise - jamf.com

Depends. Buy Jamf if you manage a large Apple fleet with dedicated IT admins who can absorb its cost and learning curve. Small teams or budget-sensitive buyers should use Jamf Now or a simpler MDM instead.

Confidence

Medium. Based on 30+ public sources: Reddit admin communities, G2, TechRadar, NVD/CVE feeds, Vendr pricing data, and Jamf official pages.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

$2-$4 per device/month

Jamf Now

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Jamf ProCustom quote
Jamf SchoolEducation pricing

Best for

  • Large Mac and iOS fleets
  • Orgs with dedicated Apple admins
  • Enterprises wanting MDM plus endpoint security
  • Schools and universities (Jamf School)

Not for

  • Small teams with a handful of Macs
  • Companies with no dedicated IT admin
  • Buyers wanting cheap, simple device management
  • Anyone burned before by annual price hikes

Gotchas - check before you buy

high

Customers report repeated price hikes; costs 'keep skyrocketing' per admins.

medium

Jamf Pro is quote-based enterprise pricing; hard to budget without sales contact.

medium

Support frustration threads recur on Reddit; plan for admin training instead.

Pros and cons

Pros

  • Deepest, most mature Apple-focused device management platform
  • Jamf Pro with Jamf Cloud scales for modern workspaces
  • Trusted at scale by roughly 76,600 organizations
  • Authorized CVE Numbering Authority; publishes security documentation
  • Jamf Now reviewed as easy to use for basic needs

Cons

  • Steep learning curve; even large companies struggle
  • Support quality complaints are common among admins
  • Frequent price increases frustrate existing customers
  • Recurring CVEs in Jamf Pro itself, including auth bypass
  • Mixed community sentiment despite 'best MDM' reputation

Sources & method

Analyzed 9/26/2026 - 12 sources - Active findings: Jamf Pro auth-bypass CVE (2026) and prior SSRF CVEs; vendor discloses proactively and runs a CVE Numbering Authority.

official x4review x5security x2news x1
  • CVE-2026-1290: Jamf Pro authentication bypass, Authentication bypass vulnerability in Jamf Pro, disclosed January 2026.
  • CVE-2021-39303 and CVE-2021-40809: full-read SSRF, Server-side request forgery flaws researched in Jamf; no pre-authentication path reported.
  • CVE-2024-10183, Vulnerability in Jamf tracked at CVSS 5.2 in aggregate CVE feeds.
  • Klue third-party cybersecurity incident, Jamf publicly disclosed a third-party incident involving Klue in June 2026.

Key stats

  • Value for money: 2/5

    Rating

  • $2-$4 per device/month

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 2/5. Customers report repeated price hikes
  • Ease of use: 3/5. Powerful but steep learning curve
  • Feature depth: 5/5. Deepest Apple management suite available
  • Support quality: 2/5. Support complaints recur on Reddit
  • Security posture: 3/5. Recent auth-bypass CVE, but proactive disclosure
  • 2,303 G2 review count Jamf Pro reviews on G2
  • $2-$4/device Starting price Jamf Now, per Vendr
  • 76,600+ Customers Organizations worldwide
  • $2.2B Acquisition Francisco Partners take-private

Pricing

Jamf Now

$2-$4 per device/month

  • Simple Apple MDM
  • Aimed at small businesses

Jamf Pro

Not disclosed

  • Enterprise automation and app management
  • Per-device, quote-based

Jamf School

Education pricing

  • Classroom device management
  • For schools and higher ed

Security

Active findings: Jamf Pro auth-bypass CVE (2026) and prior SSRF CVEs; vendor discloses proactively and runs a CVE Numbering Authority.

  • CVE-2026-1290: Jamf Pro authentication bypassAuthentication bypass vulnerability in Jamf Pro, disclosed January 2026.⁸
  • CVE-2021-39303 and CVE-2021-40809: full-read SSRFServer-side request forgery flaws researched in Jamf; no pre-authentication path reported.⁹
  • CVE-2024-10183Vulnerability in Jamf tracked at CVSS 5.2 in aggregate CVE feeds.
  • Klue third-party cybersecurity incidentJamf publicly disclosed a third-party incident involving Klue in June 2026.

What users say

Admins credit Jamf with unmatched Apple management depth but report steep learning curves, support frustration, and rising prices.

“Struggling with Jamf, give up?”
Reddit, r/jamf
“Confused on how the consensus is that JAMF is the best ...”
Reddit, r/macsysadmin
“Does JAMF think we're idiots?”
Reddit, r/sysadmin

Companies that use it

  • SAP12
  • Liko-School
Full analysis

Based on 30+ public sources: Reddit admin communities, G2, TechRadar, NVD/CVE feeds, Vendr pricing data, and Jamf official pages.

Enterprise-grade Apple MDM: right call for big Mac fleets with admins; overkill and pricey for small teams.

Methodology

Based on 30+ public sources: Reddit admin communities, G2, TechRadar, NVD/CVE feeds, Vendr pricing data, and Jamf official pages.

Sources

  1. Jamf MDM review (TechRadar)techradar.com
    review
  2. Jamf Pro with Jamf Cloud review (StateTech)statetechmagazine.com
    review
  3. Jamf Pro reviews on G2g2.com
    review
  4. Struggling with Jamf, give up? (Reddit)reddit.com
    review
  5. Pricing Increases (Reddit)reddit.com
    review
  6. Jamf pricing on Vendrvendr.com
    official
  7. Jamf pricing pagejamf.com
    official
  8. CVE-2026-1290 (NVD)nvd.nist.gov
    security
  9. SSRF research in Jamf (SL Cyber)slcyber.io
    security
  10. Jamf acquired by Francisco Partners for $2.2Bjamf.com
    news
  11. About Jamf (76,600 customers)jamf.com
    official
  12. SAP and Jamf case studyjamf.com
    official

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