Comparison

KrispCall vs CloudTalk

KrispCall and CloudTalk both land on Depends.

KrispCall

Depends

Confidence: Medium

Buy if you're a small sales or support team needing affordable numbers and SMS across many countries.

Depends

Confidence: Medium

Buy it if you run a growing sales or support team that lives on the phone and wants CRM-integrated calling with AI extras.

KrispCall versus CloudTalk
Compare	KrispCall	CloudTalk
Verdict	Depends	Depends
Best for	Small international sales teams	Scaling SMB sales teams
Who it's not for	Teams exceeding 5 users on base plans	Solo users wanting a simple business line
Privacy	No known public vulnerabilities found in the sources reviewed; publishes a DPA, runs a public bug bounty, and is Microsoft 365 certified.¹²	No known public vulnerabilities found in the sources reviewed.
Support quality	No support-quality evidence in sources	No direct support evidence in sources
Public sentiment	Most reviews are positive . praising ease of use and SMS reliability . but a minority reports hidden fees and one Reddit thread questions review authenticity.^¹	Users broadly praise ease of use and daily reliability, though a minority report reliability problems worth testing during a trial.¹⁵
Biggest gotcha	Capterra reviewer called it 'a disaster' citing hidden fees . confirm total cost before committing^⁴	Advertised entry price varies $19-27/user/month across sources; confirm current pricing before budgeting.