KuppingerCole Analysts
Depends
Confidence: Medium
Worth it for enterprise identity/security teams and vendors with a research budget who need specialist analyst reports.
New check
Comparison
KuppingerCole Analysts and G2 both land on Depends.
Worth it for enterprise identity/security teams and vendors with a research budget who need specialist analyst reports.
Buyers shortlisting B2B software should use G2 free as one input, cross-checked against Capterra or TrustRadius.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Enterprise IAM and security teams comparing vendors | B2B software buyers shortlisting tools |
| Who it's not for | Small businesses . membership cost will never pay off | Vendors without five-figure budgets |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁸ | No public security page found; UpGuard reports no phishing; G2's own DPA references a past data breach.13 |
| Support quality | No user evidence on support | Trustpilot and BBB complaints about G2's service |
| Public sentiment | Independent user reviews are nearly absent . 13 Feedbax company ratings and one Glassdoor review . while most public praise comes from vendors celebrating their own Leader placements.⁴ | Buyers find G2 useful for breadth, but sentiment on G2's own service skews negative on Trustpilot and Redditors weigh it against Capterra and Trustpilot.15 |
| Biggest gotcha | Pricing undisclosed; expect enterprise-level membership fees and a sales process.¹ | Vendor contracts are negotiated and opaque; budget five figures annually before committing.14 |