Linq vs ServiceTitan

Linq and ServiceTitan both land on Depends.

Linq

linqsystem.com

Analyzed September 19, 2026

Depends

Confidence: Low

The all-in-one pitch fits small trade businesses wanting scheduling, dispatch, and payments together, but evidence is thin (low confidence): no independent reviews, public pricing, or security page found.

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ServiceTitan

servicetitan.com

Analyzed September 20, 2026

Depends

Confidence: High

Buy if you're a mid-size or large HVAC, plumbing, or electrical contractor with admin staff and real budget.

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Linq versus ServiceTitan
Compare	Linq	ServiceTitan
Verdict	Depends	Depends
Best for	Trade businesses (HVAC, plumbing, electrical)	Mid-size and large HVAC, plumbing, electrical contractors
Who it's not for	Anyone wanting a vendor with independent reviews	Solo operators and one-truck shops
Privacy	No known public vulnerabilities found in the sources reviewed, but no public security page was found for this product either.^²	Enterprise security program exists, but a Feb 2026 incident was disclosed and its npm packages were flagged for embedded malicious code.¹⁵
Support quality	No support reviews found	Reviews cite slow, unresponsive support
Public sentiment	No verifiable user reviews for this product were found; public 'Linq' reviews cover a Las Vegas hotel, a language-learning app, and digital business cards.^⁴	Users praise the depth and business results but frequently complain about price, opaque quoting, and support.^⁷
Biggest gotcha	Handles customer payments and calls yet publishes no security or compliance details^²	Users report ServiceTitan charges different customers different prices; negotiate hard and get everything in writing.^⁹

Pick Linq when

Trade businesses (HVAC, plumbing, electrical)
Shops wanting dispatch, invoicing, tap-to-pay together
Owners missing after-hours calls (AI receptionist)

When Linq is not a fit

Anyone wanting a vendor with independent reviews
Buyers needing published pricing up front
Teams handling payments that require verified security posture
Guess: larger fleets needing proven scale and integrations

Pick ServiceTitan when

Mid-size and large HVAC, plumbing, electrical contractors
Multi-truck fleets needing dispatch and reporting
Companies selling financing and memberships
Contractors with admin staff to run the system

When ServiceTitan is not a fit

Solo operators and one-truck shops
Budget-constrained small businesses
Teams wanting transparent, published pricing
Anyone without staff to administer a heavy CRM

Sources

Linq . field service management sitelinqsystem.com
official
Linq security page (not found)linqsystem.com
security
G2 . Linq reviews (unrelated digital business card product)g2.com
review
G2 . Linq Digital Business Card Platform reviews (unrelated product)g2.com
review
TechCrunch . Linq raises $20M (different Linq, linqapp.com)techcrunch.com
news
ServiceTitan Products | 658 Reviews on G2g2.com
review
ServiceTitan Reviews on G2g2.com
review
ServiceTitan Trustpilot Reviewstrustpilot.com
review
What are you paying for ServiceTitan? . r/ServiceTitanFAQreddit.com
review
ServiceTitan Pricing 2026: Full Cost Breakdown . Projulprojul.com
news
ServiceTitan Software Overview . Software Advicesoftwareadvice.com
review
ServiceTitan Review 2026 . Contractor Tool Stackcontractortoolstack.com
review
ServiceTitan Pricing 2026 . FieldCampfieldcamp.ai
news
Embedded Malicious Code in @servicetitan/form . Snyksecurity.snyk.io
security
ServiceTitan, Inc. Cybersecurity Incident Detailsboard-cybersecurity.com
security
ServiceTitan, Inc. Data Breach Investigationcolevannote.com
security