Mepflow
Depends
Confidence: Low
Genuinely trade-specific field-service software for 2-30 truck MEP shops, but no public pricing, security docs, or user reviews anywhere.
New check
Comparison
Mepflow vs ServiceTitan
Mepflow and ServiceTitan both land on Depends.
ServiceTitan
Depends
Confidence: High
Buy if you're a mid-size or large HVAC, plumbing, or electrical contractor with admin staff and real budget.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Plumbing, HVAC, electrical shops | Mid-size and large HVAC, plumbing, electrical contractors |
| Who it's not for | Shops over 30 trucks or with dedicated ops staff | Solo operators and one-truck shops |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁷ | Enterprise security program exists, but a Feb 2026 incident was disclosed and its npm packages were flagged for embedded malicious code. |
| Support quality | Phone line listed; no support reviews found | Reviews cite slow, unresponsive support |
| Public sentiment | No verbatim user reviews surfaced; sources reviewed are vendor marketing and directory listings.⁸ | Users praise the depth and business results but frequently complain about price, opaque quoting, and support.11 |
| Biggest gotcha | Pricing never published; trial starts with a phone call . expect a sales pitch.¹ | Users report ServiceTitan charges different customers different prices; negotiate hard and get everything in writing.13 |
Pick Mepflow when
- Plumbing, HVAC, electrical shops
- 2-30 truck field-service teams
- Owners wanting dispatch + job costing unified
When Mepflow is not a fit
- Shops over 30 trucks or with dedicated ops staff
- MEP engineers needing loads/duct design calcs . that's the unrelated MEPFlow.ca
- Buyers who require public pricing or security docs before committing
- Anyone wanting a vendor with user reviews or a track record
Pick ServiceTitan when
- Mid-size and large HVAC, plumbing, electrical contractors
- Multi-truck fleets needing dispatch and reporting
- Companies selling financing and memberships
- Contractors with admin staff to run the system
When ServiceTitan is not a fit
- Solo operators and one-truck shops
- Budget-constrained small businesses
- Teams wanting transparent, published pricing
- Anyone without staff to administer a heavy CRM
Sources
official
- MEPflow Terms of Service . feature scopemepflow.appofficial
- MEPflow App Store listingapps.apple.comofficial
- MEPflow Facebook . field service positioningfacebook.comofficial
- MEPflow Instagram . tiny footprint, founder tradesinstagram.comofficial
- MEPflow blog . 2-30 truck shop targetingmepflow.appofficial
- MEPflow security page . Not Foundmepflow.appsecurity
- G2 listing . MEPflowg2.comreview
official
review
- ServiceTitan Trustpilot Reviewstrustpilot.comreview
review
news
- ServiceTitan Software Overview . Software Advicesoftwareadvice.comreview
- ServiceTitan Review 2026 . Contractor Tool Stackcontractortoolstack.comreview
