Mopinion
Depends
Confidence: Medium
Buy if you run a serious product/UX or e-commerce feedback program across web, apps, and email and can accept sales-led pricing.
New check
Comparison
Mopinion and SurveySparrow both land on Depends.
Buy if you run a serious product/UX or e-commerce feedback program across web, apps, and email and can accept sales-led pricing.
Buy SurveySparrow if you're a mid-sized CX or HR team wanting conversational surveys, NPS tracking, and SOC 2/HIPAA compliance.
| Compare | Mopinion | SurveySparrow |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Product and UX teams | Mid-sized CX teams |
| Who it's not for | Solo founders wanting one simple survey form | Teams needing only basic polls . free form tools suffice |
| Privacy | ISO 27001 certified (renewed 2024), WCAG AA compliant, public DPA and breach procedures; one XSS CVE in its WordPress plugin.⁶ | SOC 2, ISO 27001, HIPAA posture with a public Trust Center; two 2022 XSS CVEs in the on-prem enterprise product. |
| Support quality | No support evidence in sources reviewed | No direct evidence in sources |
| Public sentiment | Reddit users recommend Mopinion for lightweight in-app feedback and even complex questionnaires, noting it undercuts some rivals on price. | Users broadly praise the conversational survey experience, with roughly 4-star ratings and mostly positive reviews.12 |
| Biggest gotcha | WordPress plugin vulnerable to XSS at version 1.1.1 and below . patch or remove⁷ | Entry prices cover limited features; real costs rise with higher suites and enterprise tiers15 |