Newegg.com
Depends
Confidence: Medium
Buy if you're a PC builder who price-checks and vets sellers; the parts selection and builder tools are genuinely strong.
New check
Comparison
Newegg.com vs B&H Photo Video
Newegg.com lands on Depends, and B&H Photo Video lands on Worth it.
B&H Photo Video
Worth it
Confidence: Medium
Buy from B&H if you're purchasing photo, video, pro AV, or computing gear and value service, selection, and price matching.
| Compare | ||
|---|---|---|
| Verdict | Depends | Worth it |
| Best for | DIY PC builders | Photographers and videographers |
| Who it's not for | Buyers needing painless returns or responsive support | Bargain hunters expecting Amazon-lowest prices |
| Privacy | 2018 Magecart-style card-skimming breach; now runs a HackerOne bug bounty; one CVE listed for.⁶ | Reputable retailer with SSL testing and a bug bounty, but Hudson Rock lists 35,830 infostealer credentials tied to the domain. |
| Support quality | Complaint threads dominate recent review pages | Named America's Best Customer Service company, self-reported |
| Public sentiment | Opinions are polarized: long-time builders praise selection and prices while recent reviews skew toward support and returns complaints.² | Long-time gear buyers on Reddit and forums consistently trust B&H, while the main recurring complaint is prices running higher than Amazon.14 |
| Biggest gotcha | Recent reviews skew heavily toward slow support and RMA pain¹ | Prices can beat-by-beat lose to Amazon; run the 30-day price match to close the gap.15 |
Pick Newegg.com when
- DIY PC builders
- Deal hunters comparing parts
- Small offices buying workstations
- Enthusiasts wanting niche parts
When Newegg.com is not a fit
- Buyers needing painless returns or responsive support
- Anyone unwilling to vet third-party marketplace sellers
- Time-pressed shoppers wanting one frictionless checkout
- Enterprises needing procurement SLAs . use authorized distributors
Pick B&H Photo Video when
- Photographers and videographers
- Pro AV and streaming buyers
- Used and refurbished gear hunters
- Students and businesses needing discounts or financing
When B&H Photo Video is not a fit
- Bargain hunters expecting Amazon-lowest prices
- Shoppers who must try gear in person outside New York City
- General household electronics shoppers
- Anyone who won't read price match terms before buying
Sources
- Newegg.com Reviews & Complaints . ConsumerAffairsconsumeraffairs.comreview
review
review
- How reliable is NewEgg? . PCPartPicker forumspcpartpicker.comreview
- For Over A Month Hackers Stole Credit Card Data From Newegg.com Customers . Joseph Steinbergjosephsteinberg.comsecurity
- CVE-2024-44678 . NIST NVDnvd.nist.govsecurity
- Newegg . HackerOne Bug Bountyhackerone.comsecurity
- Strike-through pricing . Newegg Knowledge Basekb.newegg.comofficial
- 40 Million Customers . Newegg Vendor Portalvendorportal.newegg.comofficial
official
- Newegg Paywalls GPUs . GamersNexusgamersnexus.netnews
- B&H Photo-Video Reviews . Trustpilottrustpilot.comreview
- B&H Photo Reviews . ConsumerAffairsconsumeraffairs.comreview