shouldiuse.io

Categories

VERDICT

Newegg.com Review

Depends

Should I use Newegg.com?

Build your next PC or find ready-made computers, workstations & AI solutions at Newegg. Millions of parts, competitive prices & fast shipping. - newegg.com

· 1 month ago

Buy if you're a PC builder who price-checks and vets sellers; the parts selection and builder tools are genuinely strong. Skip it if you need dependable support or painless returns — complaint volume on review sites is high and user trust is polarized.

Confidence

Medium. Based on 30+ public sources across reviews, security reports, and official Newegg pages; review snippets were partially truncated.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

$0

Free account

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Newegg+Not shown in sources reviewed

Best for

  • DIY PC builders
  • Deal hunters comparing parts
  • Small offices buying workstations
  • Enthusiasts wanting niche parts

Not for

  • Buyers needing painless returns or responsive support
  • Anyone unwilling to vet third-party marketplace sellers
  • Time-pressed shoppers wanting one frictionless checkout
  • Enterprises needing procurement SLAs — use authorized distributors

Gotchas - check before you buy

high

Recent reviews skew heavily toward slow support and RMA pain

medium

Third-party marketplace sellers vary; check the seller before checkout

medium

Strike-through prices use 90-day medians, not guaranteed true discounts

medium

Users report negative product reviews being filtered or hidden

Pros and cons

Pros

  • Deep parts catalog with PC Builder and combo tools
  • Claims 40M+ customers and decades of PC retail history
  • Dedicated business arm (NeweggBusiness) for workplace purchases
  • Runs a public HackerOne bug bounty and disclosure program
  • Brand sellers like be quiet! and U.S Micro use its marketplace

Cons

  • Support and returns complaints are common on review sites
  • Some builders question reliability versus Amazon
  • 2018 breach exposed customer credit-card data for a month
  • Part prices on big retailers can run higher than elsewhere
  • Marketplace controversies reported, e.g. GPU paywall practice

Sources & method

- 12 sources - 2018 Magecart-style card-skimming breach; now runs a HackerOne bug bounty; one CVE listed for newegg.com.

official x3review x5security x3news x1
  • 2018 credit-card skimming breach, Hackers injected a small script and harvested card data from customers for over a month.
  • CVE-2024-44678, Listed on NIST NVD referencing; sources reviewed do not detail impact — check the NVD entry.

Key stats

  • Value for money: 3/5

    Rating

  • $0

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 3/5. Competitive prices claimed, but inflation complaints exist
  • Ease of use: 4/5. PC Builder and combo tools are well regarded
  • Feature depth: 4/5. Huge catalog, marketplace, business arm, trade-in
  • Support quality: 2/5. Complaint threads dominate recent review pages
  • Security posture: 2/5. 2018 card breach; bug bounty now exists
  • 2.4K+ Trustpilot reviews www.newegg.com profile
  • 40M+ Claimed customers Newegg vendor portal
  • 2001 Retailer since Long-running PC retailer
  • Newegg+ Membership program Paid perks; price not shown in sources

Pricing

Free account

$0

  • Shop full catalog
  • Standard checkout and returns

Newegg+

Not shown in sources reviewed

  • Member perks on deals and shipping

Security

2018 Magecart-style card-skimming breach; now runs a HackerOne bug bounty; one CVE listed for newegg.com.

  • 2018 credit-card skimming breachHackers injected a small script and harvested card data from customers for over a month.⁶
  • CVE-2024-44678Listed on NIST NVD referencing; sources reviewed do not detail impact — check the NVD entry.⁷

What users say

Opinions are polarized: long-time builders praise selection and prices while recent reviews skew toward support and returns complaints.

“Newegg is a scam, don't use them.”
Reddit, r/Newegg
“Really wish I read the reviews of Newegg sooner..”
Reddit, r/Newegg
“Is Newegg a reliable site?”
Reddit, r/buildapc

Companies that use it

  • be quiet!11
  • U.S Micro
Full analysis

Based on 30+ public sources across reviews, security reports, and official Newegg pages; review snippets were partially truncated.

Solid for PC parts and builds, but support complaints and a past card-skimming breach mean price-check and vet sellers.

Methodology

Based on 30+ public sources across reviews, security reports, and official Newegg pages; review snippets were partially truncated.

Read how a report is made.

Sources

  1. Newegg.com Reviews & Complaints — ConsumerAffairsconsumeraffairs.com
    review
  2. Read Customer Service Reviews of www.newegg.com — Trustpilottrustpilot.com
    review
  3. Is Newegg a reliable site? — Reddit r/buildapcreddit.com
    review
  4. Is new egg safe to buy from? (2025) — Reddit r/Neweggreddit.com
    review
  5. How reliable is NewEgg? — PCPartPicker forumspcpartpicker.com
    review
  6. For Over A Month Hackers Stole Credit Card Data From Newegg.com Customers — Joseph Steinbergjosephsteinberg.com
    security
  7. CVE-2024-44678 — NIST NVDnvd.nist.gov
    security
  8. Newegg — HackerOne Bug Bountyhackerone.com
    security
  9. Strike-through pricing — Newegg Knowledge Basekb.newegg.com
    official
  10. 40 Million Customers — Newegg Vendor Portalvendorportal.newegg.com
    official
  11. be quiet! case study — Newegg Marketplacenewegg.com
    official
  12. Newegg Paywalls GPUs — GamersNexusgamersnexus.net
    news

Add this review to your site

This check for Newegg.com says Depends.

Put the badge on your site.

Visitors see the independent review.

The link points here, and search engines follow it.

This is the badge visitors see on your site.

Depends Newegg.com Independent review on Should I Use It

Paste one snippet. Keep the link as it is. A nofollow tag stops search engines from following it.

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.