Nike.com
Depends
Confidence: Medium
Buy direct if you want Nike gear, member pricing, or launch-day drops . the store itself is legit.
New check
Comparison
Nike.com vs Adidas
Nike.com and Adidas both land on Depends.
Adidas
Depends
Confidence: Medium
Buy if you want a specific, well-reviewed sneaker at a frequent discount . judge by the model, not the brand.
| Compare | Nike.com | Adidas |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Nike fans buying direct | Runners (Adizero race/trainer lines) |
| Who it's not for | Anyone needing responsive customer service | Anyone who may need support or returns help |
| Privacy | No confirmed breach in reviewed sources; leak claims and a past hack are reported; Nike runs a HackerOne disclosure program.⁷ | Breached twice: May 2025 vendor-linked customer data theft; Feb 2026 alleged 815,000-record breach under investigation.15 |
| Support quality | 1.5/5 Trustpilot, 'nightmare' support threads | Trustpilot warns 'Avoid buying'; service complaints |
| Public sentiment | Public reviews skew sharply negative, dominated by customer-service failures, order problems, and unposted on-site reviews.¹ | Model-specific reviews across running, basketball, and golf sites are largely positive, while Trustpilot and forum threads skew sharply negative on customer service.13 |
| Biggest gotcha | Support quality is the dominant complaint: 1.5/5 Trustpilot and viral 'nightmare' threads.¹ | May 2025 breach exposed customer contact data via a customer-service vendor16 |
Pick Nike.com when
- Nike fans buying direct
- Members chasing launch-day drops
- Shoppers using in-store pickup
- Buyers wanting member price adjustments
When Nike.com is not a fit
- Anyone needing responsive customer service
- Businesses or teams . it's a consumer store
- Multi-brand shoppers . Nike gear only
- Support-sensitive purchases: gifts, urgent sizes, returns
Pick Adidas when
- Runners (Adizero race/trainer lines)
- Basketball and training shoe buyers
- Discount sneaker hunters
- Samba/Gazelle style seekers
When Adidas is not a fit
- Anyone who may need support or returns help
- Privacy-sensitive shoppers . two breach incidents
- Buyers expecting stable prices amid tariff hikes
Sources
review
- Hellopeter . Nike.com Reviews (1.9 TrustIndex)hellopeter.comreview
review
- Reddit . Do not order in Nike PH App!reddit.comreview
- ConsumerAffairs . Nike Reviews from Real Customersconsumeraffairs.comreview
- Yahoo Finance . Nike Data Leak Claims Test Cybersecurityfinance.yahoo.comnews
- Pinsent Masons . Nike.com hack raises liability issuespinsentmasons.comnews
- HackerOne . Nike Response Policyhackerone.comsecurity
official
- Nike Help . Customer Service hubnike.comofficial
- 60+ Adidas Running Shoe Reviews (RunRepeat)runrepeat.comreview
- Customer Service Reviews of adidas.com (Trustpilot)trustpilot.comreview
security
- Adidas Data Breach Linked to Third-Party Vendor (SecurityWeek)securityweek.comsecurity