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VERDICT

Should I use Adidas?

adidas - adidas.com

Depends. Buy if you want a specific, well-reviewed sneaker at a frequent discount — judge by the model, not the brand. Skip if responsive customer service or data privacy matter: support reviews are poor and customer data has been breached twice.

Confidence

Medium. Based on ~60 public sources; snippets were truncated, so some claims rest on review titles. Adidas is a consumer footwear brand, judged as a purchase, not a B2B tool.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

$32

Entry sneakers

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Core shoes~$130 list
Performance linesPremium

Best for

  • Runners (Adizero race/trainer lines)
  • Basketball and training shoe buyers
  • Discount sneaker hunters
  • Samba/Gazelle style seekers

Not for

  • Anyone who may need support or returns help
  • Privacy-sensitive shoppers — two breach incidents
  • Buyers expecting stable prices amid tariff hikes

Gotchas - check before you buy

high

May 2025 breach exposed customer contact data via a customer-service vendor

high

Feb 2026: alleged 815,000-record breach being investigated; class-action chatter exists

medium

Prices are rising: Adidas cites €200m in tariff costs being passed on

medium

Trustpilot page's top review warns 'Avoid buying' — check returns experience before ordering

Pros and cons

Pros

  • Deep running lineup: 66 models reviewed on RunRepeat
  • Race-day shoes (Adios Pro 3, Evo SL) get dedicated positive reviews
  • Frequent sales, up to 50% off
  • Budget option: $32 sneaker called a great value
  • Users argue Adidas beats Nike on comfort and price

Cons

  • Trustpilot review headline: 'Avoid buying from Adidas'
  • Quality and customer-service complaints shared in consumer groups
  • Customer data stolen in May 2025 cyber attack
  • Alleged breach of 815,000 records under investigation (Feb 2026)
  • Tariff costs up €200m; prices rising

Sources & method

Analyzed 9/25/2026 - 11 sources - Breached twice: May 2025 vendor-linked customer data theft; Feb 2026 alleged 815,000-record breach under investigation.

official x1review x4security x3news x3
  • May 2025 data breach via third-party provider, Adidas confirmed customer data was stolen in a cyber attack originating with a customer-service vendor.
  • Feb 2026 alleged breach of ~815,000 records, Adidas is investigating an alleged third-party breach; UK claim and class-action discussions reported.

Key stats

  • Value for money: 4/5

    Rating

  • $32

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money: 4/5. Frequent 40–50% sales; $32 value picks; tariffs lifting prices
  • Ease of use: 3/5. Standard web store; some fulfillment complaints
  • Feature depth: 5/5. Running, basketball, golf, training, lifestyle — huge range
  • Support quality: 2/5. Trustpilot warns 'Avoid buying'; service complaints
  • Security posture: 2/5. 2025 vendor breach; alleged 815k-record 2026 incident
  • $32 Entry price Yahoo-flagged great-value sneaker
  • Up to 50% off Typical discounts Adidas' own sale page
  • 66 RunRepeat catalog adidas running shoe reviews
  • 1949 Founded Herzogenaurach, Germany

Pricing

Entry sneakers

$32

  • Yahoo-flagged great value pick

Core shoes

~$130 list

  • Seen discounted 45–50%
  • Sale page runs up to 50% off

Performance lines

Premium

  • Adizero race/trainer models
  • Exact prices not in evidence

Security

Breached twice: May 2025 vendor-linked customer data theft; Feb 2026 alleged 815,000-record breach under investigation.

  • May 2025 data breach via third-party providerAdidas confirmed customer data was stolen in a cyber attack originating with a customer-service vendor.³
  • Feb 2026 alleged breach of ~815,000 recordsAdidas is investigating an alleged third-party breach; UK claim and class-action discussions reported.⁵

What users say

Model-specific reviews across running, basketball, and golf sites are largely positive, while Trustpilot and forum threads skew sharply negative on customer service.

“Avoid buying from Adidas”
Trustpilot review headline
“Adidas is WAY better than Nike…”
Reddit, r/unpopularopinion
“Is It Just Me or is Adidas A Lot More Affordable Than Nike?”
Tennis Warehouse forum

Companies that use it

  • Texas State Athletics
Full analysis

Based on ~60 public sources; snippets were truncated, so some claims rest on review titles. Adidas is a consumer footwear brand, judged as a purchase, not a B2B tool.

Solid, well-reviewed sneakers at frequent discounts — but poor service reviews and two data breaches. Buy the shoe, not the brand.

Methodology

Based on ~60 public sources; snippets were truncated, so some claims rest on review titles. Adidas is a consumer footwear brand, judged as a purchase, not a B2B tool.

Sources

  1. 60+ Adidas Running Shoe Reviews (RunRepeat)runrepeat.com
    review
  2. Customer Service Reviews of adidas.com (Trustpilot)trustpilot.com
    review
  3. Adidas says customer data stolen in cyber attack (BBC)bbc.com
    security
  4. Adidas Data Breach Linked to Third-Party Vendor (SecurityWeek)securityweek.com
    security
  5. Adidas Data Breach – 815,000 Records Allegedly Exposedcyberpress.org
    security
  6. Adidas to raise prices as US tariff costs rise by €200m (BBC)bbc.com
    news
  7. Fall Kick Off Sale: Up to 50% off (adidas.com)adidas.com
    official
  8. Adidas Makes a $32 Sneaker Many Consider Great Value (Yahoo)shopping.yahoo.com
    news
  9. The Best Samba Alternatives (Business Insider)businessinsider.com
    news
  10. Adidas is WAY better than Nike… (Reddit)reddit.com
    review
  11. Shoe Review – adidas Adios Pro 3 (Middleagemarathoner)middleagemarathoner.com
    review

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