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NinjaOne vs Iru (formerly Kandji)

NinjaOne and Iru (formerly Kandji) both land on Depends.

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NinjaOne versus Iru (formerly Kandji)
CompareNinjaOneIru (formerly Kandji)
VerdictDependsDepends
Best forMSPs managing many client tenantsApple-heavy mid-market fleets
Who it's not forAnyone managing under ~20 devices . serious overkillTiny teams with a few Macs . massive overkill
PrivacySOC 2 compliant per NinjaOne Trust Center; no product breach found, but researchers documented an RMM agent abuse chain.⁹No known public vulnerabilities found in the sources reviewed.12
Support qualityNo support evidence foundNo direct user evidence on support
Public sentimentReviewers rate NinjaOne a best-in-class RMM with 98% G2 satisfaction, while Reddit MSPs gripe about price and weak reporting.⁴Reviewers rate Iru 4.7-4.9/5, praising it as reliable, scalable, and cost-effective MDM.16
Biggest gotchaCato researchers documented threat actors abusing the NinjaOne agent; enforce MFA and least privilege⁹No public pricing . you learn cost only after a sales call; budgeting blind.14

Pick NinjaOne when

  • MSPs managing many client tenants
  • Internal IT at SMB/mid-market
  • Healthcare IT with endpoint sprawl
  • Teams consolidating patching, backup, remote access

When NinjaOne is not a fit

  • Anyone managing under ~20 devices . serious overkill
  • Solo admins wanting a free simple inventory
  • Teams that depend on custom reporting exports
  • Buyers needing transparent public pricing before a sales call

Pick Iru (formerly Kandji) when

  • Apple-heavy mid-market fleets
  • Compliance-driven IT teams
  • Lean IT teams automating patching
  • Teams consolidating MDM, identity, compliance

When Iru (formerly Kandji) is not a fit

  • Tiny teams with a few Macs . massive overkill
  • Windows-first enterprises
  • Buyers needing transparent, self-serve pricing
  • Orgs wanting separate best-of-breed tools

Sources

  1. NinjaOne Pricing . officialninjaone.com
    official
  2. NinjaOne MSP Pricing . officialninjaone.com
    official
  3. NinjaOne Trust Centertrustpage.ninjaone.com
    official
  4. NinjaOne Reviews . G2g2.com
    review
  5. TechRadar hands-on reviewtechradar.com
    review
  6. Siit review with per-device pricingsiit.io
    review
  7. Reddit r/msp: Thoughts about NinjaOnereddit.com
    review
  8. Reddit r/ninjaone_rmm: Reporting frustrationsreddit.com
    review
  9. Cato CTRL: NinjaOne RMM abuse chaincatonetworks.com
    security
  10. Channel Dive: $12.3B valuationchanneldive.com
    news
  11. Iru (formerly Kandji) homepageiru.com
    official
  12. Iru product security pageiru.com
    security
  13. Iru Pricing pageiru.com
    official
  14. Kandji Pricing Explained: Plans, Cost & 2026 Guidesuperops.com
    review
  15. IRU (Kandji) Review 2026: Apple MDM Softwaredormytech.com
    review
  16. Iru Software Reviews, Demo & Pricingsoftwareadvice.com
    review