NinjaOne
Depends
Confidence: High
Buy if you're an MSP or IT team managing dozens to thousands of endpoints and can absorb per-device costs.
Comparison
NinjaOne vs Iru (formerly Kandji)
NinjaOne and Iru (formerly Kandji) both land on Depends.
Iru (formerly Kandji)
Depends
Confidence: Medium
Buy if you run a growing, Apple-heavy fleet with real compliance obligations and want MDM, identity, and audit automation in one platform.
| Compare | NinjaOne | Iru (formerly Kandji) |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | MSPs managing many client tenants | Apple-heavy mid-market fleets |
| Who it's not for | Anyone managing under ~20 devices . serious overkill | Tiny teams with a few Macs . massive overkill |
| Privacy | SOC 2 compliant per NinjaOne Trust Center; no product breach found, but researchers documented an RMM agent abuse chain.⁹ | No known public vulnerabilities found in the sources reviewed.12 |
| Support quality | No support evidence found | No direct user evidence on support |
| Public sentiment | Reviewers rate NinjaOne a best-in-class RMM with 98% G2 satisfaction, while Reddit MSPs gripe about price and weak reporting.⁴ | Reviewers rate Iru 4.7-4.9/5, praising it as reliable, scalable, and cost-effective MDM.16 |
| Biggest gotcha | Cato researchers documented threat actors abusing the NinjaOne agent; enforce MFA and least privilege⁹ | No public pricing . you learn cost only after a sales call; budgeting blind.14 |
Pick NinjaOne when
- MSPs managing many client tenants
- Internal IT at SMB/mid-market
- Healthcare IT with endpoint sprawl
- Teams consolidating patching, backup, remote access
When NinjaOne is not a fit
- Anyone managing under ~20 devices . serious overkill
- Solo admins wanting a free simple inventory
- Teams that depend on custom reporting exports
- Buyers needing transparent public pricing before a sales call
Pick Iru (formerly Kandji) when
- Apple-heavy mid-market fleets
- Compliance-driven IT teams
- Lean IT teams automating patching
- Teams consolidating MDM, identity, compliance
When Iru (formerly Kandji) is not a fit
- Tiny teams with a few Macs . massive overkill
- Windows-first enterprises
- Buyers needing transparent, self-serve pricing
- Orgs wanting separate best-of-breed tools
Sources
- NinjaOne Pricing . officialninjaone.comofficial
- NinjaOne MSP Pricing . officialninjaone.comofficial
- NinjaOne Trust Centertrustpage.ninjaone.comofficial
- NinjaOne Reviews . G2g2.comreview
- TechRadar hands-on reviewtechradar.comreview
review
- Reddit r/msp: Thoughts about NinjaOnereddit.comreview
review
- Cato CTRL: NinjaOne RMM abuse chaincatonetworks.comsecurity
- Channel Dive: $12.3B valuationchanneldive.comnews
official
- Iru product security pageiru.comsecurity
- Iru Pricing pageiru.comofficial
review
- IRU (Kandji) Review 2026: Apple MDM Softwaredormytech.comreview
- Iru Software Reviews, Demo & Pricingsoftwareadvice.comreview