Onfido
Depends
Confidence: Medium
Buy Onfido if you run regulated, high-volume identity checks and accept quote-based enterprise pricing.
New check
Comparison
Onfido vs iDenfy
Onfido and iDenfy both land on Depends.
iDenfy
Depends
Confidence: Medium
Buy if you are a regulated business onboarding users across countries and need document, eID, AML, or age verification.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Regulated fintechs and crypto firms | Fintechs and crypto platforms onboarding users globally |
| Who it's not for | Hobby projects and weekend apps | Teams with zero KYC, AML, or age-check obligations |
| Privacy | Mature program with public bug bounty and CNA status, but a $28.5M biometric privacy settlement and 2025 malvertising campaign.⁸ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | No usable support evidence in sources | No usable support evidence in sources |
| Public sentiment | Business users call Onfido legit and easy to use, while end users report scams imitating its verification flow.⁵ | Across G2, Trustpilot, Gartner, and Capterra, iDenfy earns strong ratings for identity verification and onboarding.16 |
| Biggest gotcha | A 2025 malvertising campaign impersonated Onfido to phish its customers.10 | Billed per verification with no public rates . get volume quotes before committing |
Pick Onfido when
- Regulated fintechs and crypto firms
- High-volume user onboarding
- Marketplaces fighting fake IDs
- Teams needing document plus biometric checks
When Onfido is not a fit
- Hobby projects and weekend apps
- Teams running a handful of checks a month
- Buyers who need published, self-serve pricing
- Anyone unwilling to sit through an enterprise sales process
Pick iDenfy when
- Fintechs and crypto platforms onboarding users globally
- Regulated startups wanting a SOC 2-certified vendor
- Teams needing broad national eID coverage
- Buyers preferring pay-per-verification over contracts
When iDenfy is not a fit
- Teams with zero KYC, AML, or age-check obligations
- Anyone needing transparent, published pricing before talking to sales
- Small businesses verifying only a trickle of users
Sources
- Onfido Is Now Entrust IDVentrust.comofficial
- Identity Verification (IDV) Solutionsentrust.comofficial
review
- Onfido Customer Reviews 2026infotech.comreview
- Read Customer Service Reviews of onfido.comtrustpilot.comreview
- Sumsub vs Onfido 2026: $1.35 vs $3 per KYC Checktech-insider.orgreview
- Onfido Review 2026: Pricing, Features & Alternativesbeverified.orgreview
- ID Verifier Onfido to Pay $28.5 Million Over Biometric Claimsnews.bloomberglaw.comnews
news
- Investigating a recent malvertising campaign against Onfidopushsecurity.comsecurity
- Onfido Security Rating, Vendor Risk Reportupguard.comsecurity
- Onfido Responsible Disclosure Policyvdp.identity.entrust.comsecurity
- How Much Has Onfido Raised? $200M in Total Fundingstartupfundraising.comnews
official
review