Paylocity vs Gusto

Paylocity and Gusto both land on Depends.

Paylocity

Depends

Confidence: Medium

Solid pick if you're a US company with roughly 50-1,000 employees wanting payroll, HR, and talent in one suite.

Depends

Confidence: Medium

Buy if you're a small US business wanting payroll, benefits, and HR in one easy tool.

Paylocity versus Gusto
Compare	Paylocity	Gusto
Verdict	Depends	Depends
Best for	US mid-market (roughly 50-1,000 employees)	Small and midsize US businesses
Who it's not for	Teams under ~25 people . serious overkill	Large enterprises needing dedicated account management
Privacy	Public trust center and vendor risk scores (Rankiteo 762/1000); one 2018 breach notice on record; no public CVEs found.¹³	UpGuard rates Gusto 'A' (874/950); no public CVEs found, but account fraud and one customer-reported compromise appear in sources.
Support quality	Recurring complaint threads on Reddit	Most common complaint across review sites
Public sentiment	Sentiment is mixed: large review bases skew positive while Reddit threads document complaints, a dedicated 'AVOID' post, and difficult comparisons with ADP and Paycor.^¹	Praise centers on ease of use and setup, while complaints center on customer support responsiveness.
Biggest gotcha	Support quality is a recurring complaint theme; nail down SLAs in the contract^⁵	Support responsiveness is the recurring complaint on Reddit and Trustpilot; assume mostly self-serve.¹⁶