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VERDICT

Should I use Paylocity?

Not disclosed - paylocity.com

Depends. Solid pick if you're a US company with roughly 50–1,000 employees wanting payroll, HR, and talent in one suite. Too heavy and quote-only priced for tiny teams; read support complaints before signing.

Confidence

Medium. Based on 40+ public sources (reviews, Reddit threads, security pages, news); many snippets truncated.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Custom quote

Per-employee-per-month; rates not published

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • US mid-market (roughly 50–1,000 employees)
  • Teams consolidating payroll + HR + talent
  • Multi-state US payroll
  • Replacing legacy payroll (ADP, Paycor)

Not for

  • Teams under ~25 people — serious overkill
  • Buyers wanting self-serve, transparent pricing
  • Guess: companies needing non-US/global payroll
  • Founders who just need someone to run payroll

Gotchas - check before you buy

high

Support quality is a recurring complaint theme; nail down SLAs in the contract

medium

Per-employee pricing scales with headcount; module choices swing real cost — demand itemized PEPM quotes

medium

Migrations from Paycom/ADP take real effort; read recent switcher threads before committing

low

Official advisory: fake Paylocity links in search results phish payroll credentials

Pros and cons

Pros

  • 6,290 G2 reviews across the suite signals broad adoption
  • Broad suite: payroll, HR, talent, workforce, plus spend via Airbase
  • 26 consecutive G2 Leader placements; 2026 Best Software Awards
  • G2 reviewers call the pricing competitive
  • Public trust center documents security and compliance posture

Cons

  • Dedicated Reddit 'AVOID Paylocity' thread documents user complaints
  • 2024 DrinkPAK lawsuit alleges payroll software error
  • No public pricing; per-employee, quote-based model
  • Support and service complaints recur across user threads

Sources & method

Analyzed 9/29/2026 - 14 sources - trust center and vendor risk scores (Rankiteo 762/1000); one 2018 breach notice on record; no CVEs found.

official x2review x7security x3news x2
  • 2018 data breach notice, Paylocity issued a notice of data breach filed with the California Attorney General on Nov 28, 2018.

Key stats

  • Value for money: 3/5

    Rating

  • Per-employee-per-month; rates not published

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 3/5. Per-employee pricing; G2 reviewers call it competitive
  • Ease of use: 4/5. Guess: G2 users consistently praise the platform
  • Feature depth: 4/5. Full HCM: payroll, HR, talent, workforce, spend
  • Support quality: 2/5. Recurring complaint threads on Reddit
  • Security posture: 3/5. Public trust center; 2018 breach disclosed
  • 6,290 G2 reviews across Paylocity's product suite
  • 698 Gartner Peer Insights reviews in-depth reviews
  • 41,650 Clients per Paylocity's About Us page
  • 3,316 Glassdoor reviews of Paylocity as an employer

Pricing

Custom quote

Per-employee-per-month; rates not published

  • Payroll + core HR
  • Add-ons: talent, workforce, spend management

Security

trust center and vendor risk scores (Rankiteo 762/1000); one 2018 breach notice on record; no CVEs found.

  • 2018 data breach noticePaylocity issued a notice of data breach filed with the California Attorney General on Nov 28, 2018.13

What users say

Sentiment is mixed: large review bases skew positive while Reddit threads document complaints, a dedicated 'AVOID' post, and difficult comparisons with ADP and Paycor.

“I've been happy with Pay…”
Reddit, r/humanresources
“Paylocity isn't the wors…”
Reddit, r/CFO
“I had about 60 payroll a…”
Trustpilot

Companies that use it

  • Weigel's
  • Revere Plastics Systems
  • FNB Bank
  • DrinkPAK⁸
  • Fountain
Full analysis

Based on 40+ public sources (reviews, Reddit threads, security pages, news); many snippets truncated.

Capable mid-market US HCM suite — overkill for small teams, quote-only pricing, mixed user sentiment.

Methodology

Based on 40+ public sources (reviews, Reddit threads, security pages, news); many snippets truncated.

Sources

  1. Paylocity Reviews on G2g2.com
    review
  2. Paylocity Products | 6,290 Reviews on G2g2.com
    review
  3. Paylocity Reviews & Ratings — Gartner Peer Insightsgartner.com
    review
  4. Paylocity Trustpilot reviewstrustpilot.com
    review
  5. AVOID Paylocity at all costs — r/humanresourcesreddit.com
    review
  6. PEPM cost thread — r/humanresourcesreddit.com
    review
  7. Paycom to Paylocity — r/Payrollreddit.com
    review
  8. Employer's lawsuit over software error — HR Divehrdive.com
    news
  9. Paylocity acquiring Airbase — Yahoo Financeca.finance.yahoo.com
    news
  10. Paylocity Pricing pagepaylocity.com
    official
  11. Paylocity About Uspaylocity.com
    official
  12. Paylocity Trust Centertrust.paylocity.com
    security
  13. 2018 Notice of Data Breach — CA AGoag.ca.gov
    security
  14. Paylocity Security Rating — UpGuardupguard.com
    security

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