shouldiuse.io

Comparison

Paylocity vs Rippling

Paylocity and Rippling both land on Depends.

Paylocity versus Rippling
ComparePaylocityRippling
VerdictDependsDepends
Best forUS mid-market (roughly 50-1,000 employees)Growing startups replacing separate HR, IT, payroll tools
Who it's not forTeams under ~25 people . serious overkillTiny teams that just need simple payroll
PrivacyPublic trust center and vendor risk scores (Rankiteo 762/1000); one 2018 breach notice on record; no public CVEs found.13SOC 2 Type II certified with a named CSO, but a 2025 insider-espionage incident involving a Deel spy drew major coverage.
Support qualityRecurring complaint threads on RedditRecurring support and payroll complaints
Public sentimentSentiment is mixed: large review bases skew positive while Reddit threads document complaints, a dedicated 'AVOID' post, and difficult comparisons with ADP and Paycor.¹Reviews are polarized: many love the unified, polished product, while payroll errors, support struggles, and opaque pricing drive loud complaints.15
Biggest gotchaSupport quality is a recurring complaint theme; nail down SLAs in the contract⁵Modular per-employee pricing adds up; real costs often unclear until a sales call

Pick Paylocity when

  • US mid-market (roughly 50-1,000 employees)
  • Teams consolidating payroll + HR + talent
  • Multi-state US payroll
  • Replacing legacy payroll (ADP, Paycor)

When Paylocity is not a fit

  • Teams under ~25 people . serious overkill
  • Buyers wanting self-serve, transparent pricing
  • Guess: companies needing non-US/global payroll
  • Founders who just need someone to run payroll

Pick Rippling when

  • Growing startups replacing separate HR, IT, payroll tools
  • Multi-state or global teams
  • Companies with a dedicated ops/HR admin
  • Teams wanting one employee database

When Rippling is not a fit

  • Tiny teams that just need simple payroll
  • Buyers demanding transparent, published pricing
  • Hourly/shift-heavy workforces
  • Teams with no one to admin a modular suite

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. review
  8. news
  9. news
  10. official
  11. Paylocity About Uspaylocity.com
    official
  12. Paylocity Trust Centertrust.paylocity.com
    security
  13. security
  14. security
  15. review
  16. review