PetCloud
Depends
Confidence: Medium
Australian pet owners in metro areas with active local sitters can use it, but read the payout and cancellation terms first.
New check
Comparison
PetCloud and Pawshake both land on Depends.
Australian pet owners in metro areas with active local sitters can use it, but read the payout and cancellation terms first.
Reasonable for cheap, low-stakes bookings in cities with plenty of sitters, if you vet profiles yourself.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Australian pet owners needing vetted sitters | Budget bookings in dense cities |
| Who it's not for | Pet owners outside Australia . marketplace is Australian | Owners of anxious, elderly or high-value pets |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁷ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Dedicated complaint pages and payout issues cited | Multiple unresolved-dispute reports despite submitted evidence |
| Public sentiment | Mixed Australian feedback: owners find it easy to use, while sitters and some owners report unreliable payouts and withheld funds.² | Reviews are sharply polarised: some owners and sitters report easy repeat bookings, while others allege weak vetting and poor dispute support.11 |
| Biggest gotcha | One user reports PetCloud kept $150 . read payout and cancellation terms before paying¹ | Service fee added at checkout, not included in listed sitter rates |