shouldiuse.io

Comparison

Poste.it vs BRT

Poste.it and BRT both land on Depends.

BRT

brt.it

Depends
Confidence: Medium

Choose BRT only if you are an Italian business shipping at volume with a negotiated contract and carrier integrations.

Read the full report

Poste.it versus BRT
ComparePoste.itBRT
VerdictDependsDepends
Best forGuess: Mandatory legal mail (PEC) in ItalyItalian e-commerce sellers
Who it's not forE-commerce parcels needing reliable trackingConsumers sending one-off parcels
PrivacyMature security apparatus (CERT-Poste, HackerOne program, A-grade TLS) but a real privacy-enforcement record.⁵One community-reported XSS on via Open Bug Bounty; no known breaches in sources reviewed.
Support quality'They don't care about complaints'1.1/5 from 18,732 Trustpilot reviewers
Public sentimentPublic reviews skew sharply negative: lost packages, stalled tracking, and ignored complaints dominate Trustpilot and Reddit.¹Consumers rate BRT 1.1/5 on Trustpilot across 18,732 reviews while business integrations rate it 4.6/5 on AfterShip.13
Biggest gotchaLost or stolen packages with tracking frozen are the dominant complaint pattern⁴Trustpilot 1.1/5 from 18,732 reviews signals widespread delivery dissatisfaction . verify service in your area first.13

Pick Poste.it when

  • Guess: Mandatory legal mail (PEC) in Italy
  • Delivery to remote Italian addresses
  • Basic PostePay prepaid payments
  • In-person postal errands nationwide

When Poste.it is not a fit

  • E-commerce parcels needing reliable tracking
  • Valuable or time-critical shipments
  • Anyone expecting responsive complaint handling
  • Non-residents trying to resolve issues remotely

Pick BRT when

  • Italian e-commerce sellers
  • High-volume shippers with negotiated rates
  • Businesses needing Italy-wide parcel coverage

When BRT is not a fit

  • Consumers sending one-off parcels
  • Time-critical or fragile shipments
  • Businesses wanting transparent public pricing
  • Guess: non-Italian companies needing global support

Sources

  1. Poste Italiane Reviews . Trustpilot (poste.it, 1.3 Bad)trustpilot.com
    review
  2. Poste Italiane Reviews . Trustpilot (2.9K reviews)trustpilot.com
    review
  3. Poste Italiane the worst service in the world . Redditreddit.com
    review
  4. Poste Italiane steals packages . Redditreddit.com
    review
  5. Italian Regulator Fines Poste Italiane €12.5 Milliontherecord.media
    news
  6. The Italian SA fined Poste Vita for data breach . EDPBedpb.europa.eu
    security
  7. Hackers claim breach of Italian post, researchers disagree . Cybernewscybernews.com
    security
  8. Poste Italiane Response Policy . HackerOnehackerone.com
    security
  9. SSL Server Test: checkouttest.poste.it . SSL Labsssllabs.com
    security
  10. Poste Delivery International Standard . officialposte.it
    official
  11. Opera Laboratori Fiorentini case study . Poste businessbusiness.poste.it
    official
  12. Fake poste domain threat report . ismaliciousismalicious.com
    security
  13. BRT Reviews | Trustpilottrustpilot.com
    review
  14. BRT Bartolini Reviews | AfterShipcarriers.aftership.com
    review
  15. brt.it Reviews | Reviews.ioreviews.io
    review
  16. BRT couriers . Reddit r/Italiareddit.com
    review