shouldiuse.io

VERDICT

Should I use BRT?

BRT è tra le più importanti aziende di riferimento specializzata nella gestione di spedizioni nazionali e internazionali e servizi di logistica. - brt.it

Depends. Choose BRT only if you are an Italian business shipping at volume with a negotiated contract and carrier integrations. Consumers and one-off shippers should avoid it — 1.1/5 across 18,732 Trustpilot reviews is a serious red flag.

Confidence

Medium. Based on 10 relevant public sources; many search results referred to unrelated 'Bus Rapid Transit' systems and were excluded.

Ratings

  • Value for moneyNo public pricing evidence available
  • Ease of useNo direct usability evidence found
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Italian e-commerce sellers
  • High-volume shippers with negotiated rates
  • Businesses needing Italy-wide parcel coverage

Not for

  • Consumers sending one-off parcels
  • Time-critical or fragile shipments
  • Businesses wanting transparent public pricing
  • Guess: non-Italian companies needing global support

Gotchas - check before you buy

high

Trustpilot 1.1/5 from 18,732 reviews signals widespread delivery dissatisfaction — verify service in your area first.

medium

No published rates; final pricing depends on a negotiated contract.

medium

AfterShip's 4.6/5 covers only 91 reviewers — small sample, likely business users.

Pros and cons

Pros

  • One of Italy's largest specialists for national and international shipping
  • Integrates with Shopify, ShippyPro, and AfterShip for e-commerce tracking
  • 4.6/5 rating from 91 business reviewers on AfterShip
  • myBRT consumer portal for monitoring shipments

Cons

  • 1.1/5 Trustpilot score across 18,732 reviews
  • Consumer rating diverges sharply from business rating
  • No public pricing; requires contacting sales

Sources & method

Analyzed 9/21/2026 - 10 sources - One community-reported XSS on brt.it via Open Bug Bounty; no known breaches in sources reviewed.

official x4review x5security x1
  • Open Bug Bounty XSS report OBB-87569, A security researcher reported a cross-site scripting issue on; fix status is unverified.

Key stats

  • Feature depth: 3/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money. No public pricing evidence available
  • Ease of use. No direct usability evidence found
  • Feature depth: 3/5. E-commerce integrations exist, but details are thin
  • Support quality: 1/5. 1.1/5 from 18,732 Trustpilot reviewers
  • Security posture: 3/5. One minor community-reported XSS; official security page exists
  • 1.1/5 Trustpilot rating 18,732 reviews
  • 4.6/5 AfterShip carrier rating 91 reviews
  • 1,220 Mobile-site Trustpilot reviews m.brt.it
  • Italy + international Coverage National and international shipping

Pricing

Not disclosed

Security

One community-reported XSS on brt.it via Open Bug Bounty; no known breaches in sources reviewed.

  • Open Bug Bounty XSS report OBB-87569A security researcher reported a cross-site scripting issue on; fix status is unverified.⁹

What users say

Consumers rate BRT 1.1/5 on Trustpilot across 18,732 reviews while business integrations rate it 4.6/5 on AfterShip.

Alternatives

Compare BRT with each alternative.

  • DHL Express

    Global courier with broad international reach and tracking

    BRT vs DHL Express

  • GLS

    European parcel carrier, strong Italian domestic network

    BRT vs GLS

  • Poste Italiane

    Domestic Italian shipping with retail drop-off points

  • DPD

    European parcel network with e-commerce integrations

    BRT vs DPD
Full analysis

Based on 10 relevant public sources; many search results referred to unrelated 'Bus Rapid Transit' systems and were excluded.

Italy's major courier, 1.1/5 on Trustpilot from 18,732 reviews — contract shipping may work, consumers should think twice.

Methodology

Based on 10 relevant public sources; many search results referred to unrelated 'Bus Rapid Transit' systems and were excluded.

Sources

  1. BRT Reviews | Trustpilottrustpilot.com
    review
  2. BRT Bartolini Reviews | AfterShipcarriers.aftership.com
    review
  3. brt.it Reviews | Reviews.ioreviews.io
    review
  4. BRT couriers — Reddit r/Italiareddit.com
    review
  5. Working at BRT: Employee Reviews | Indeedindeed.com
    review
  6. BRT official sitebrt.it
    official
  7. BRT contacts, tracking, integration | Cargosoncargoson.com
    official
  8. Shipping with BRT Bartolini | Shopify Helphelp.shopify.com
    official
  9. brt.it XSS report | Open Bug Bountyopenbugbounty.org
    security
  10. BRT product security pagebrt.it
    official

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