Comparison

BRT vs DPD

BRT and DPD both land on Depends.

BRT

Depends

Confidence: Medium

Choose BRT only if you are an Italian business shipping at volume with a negotiated contract and carrier integrations.

Depends

Confidence: Medium

A large Geopost-owned carrier covering nearly 50 countries . a reasonable fit for ecommerce sellers negotiating volume shipping contracts.

BRT versus DPD
Compare	BRT	DPD
Verdict	Depends	Depends
Best for	Italian e-commerce sellers	Ecommerce shops shipping across Europe
Who it's not for	Consumers sending one-off parcels	Occasional personal senders . use a broker or post office
Privacy	One community-reported XSS on via Open Bug Bounty; no known breaches in sources reviewed.^⁹	Public incidents exist: a tracking API data-exposure flaw, a 2023 staff data breach claim, and an XSS CVE in a third-party DPD WooCommerce plugin.¹⁵
Support quality	1.1/5 from 18,732 Trustpilot reviewers	Support complaints dominate review threads
Public sentiment	Consumers rate BRT 1.1/5 on Trustpilot across 18,732 reviews while business integrations rate it 4.6/5 on AfterShip.^¹	Public sentiment across Trustpilot, and Reddit is heavily negative, dominated by missed deliveries and poor support despite DPD's scale.¹¹
Biggest gotcha	Trustpilot 1.1/5 from 18,732 reviews signals widespread delivery dissatisfaction . verify service in your area first.^¹	2023 staff data breach claim is a group action . expect follow-on GDPR exposure¹⁶