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BRT vs DPD

BRT and DPD both land on Depends.

BRT

brt.it

Depends
Confidence: Medium

Choose BRT only if you are an Italian business shipping at volume with a negotiated contract and carrier integrations.

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DPD

dpd.com

Depends
Confidence: Medium

A large Geopost-owned carrier covering nearly 50 countries . a reasonable fit for ecommerce sellers negotiating volume shipping contracts.

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BRT versus DPD
CompareBRTDPD
VerdictDependsDepends
Best forItalian e-commerce sellersEcommerce shops shipping across Europe
Who it's not forConsumers sending one-off parcelsOccasional personal senders . use a broker or post office
PrivacyOne community-reported XSS on via Open Bug Bounty; no known breaches in sources reviewed.⁹Public incidents exist: a tracking API data-exposure flaw, a 2023 staff data breach claim, and an XSS CVE in a third-party DPD WooCommerce plugin.15
Support quality1.1/5 from 18,732 Trustpilot reviewersSupport complaints dominate review threads
Public sentimentConsumers rate BRT 1.1/5 on Trustpilot across 18,732 reviews while business integrations rate it 4.6/5 on AfterShip.¹Public sentiment across Trustpilot, and Reddit is heavily negative, dominated by missed deliveries and poor support despite DPD's scale.11
Biggest gotchaTrustpilot 1.1/5 from 18,732 reviews signals widespread delivery dissatisfaction . verify service in your area first.¹2023 staff data breach claim is a group action . expect follow-on GDPR exposure16

Pick BRT when

  • Italian e-commerce sellers
  • High-volume shippers with negotiated rates
  • Businesses needing Italy-wide parcel coverage

When BRT is not a fit

  • Consumers sending one-off parcels
  • Time-critical or fragile shipments
  • Businesses wanting transparent public pricing
  • Guess: non-Italian companies needing global support

Pick DPD when

  • Ecommerce shops shipping across Europe
  • High-volume shippers negotiating contracts
  • Recipients wanting lockers and parcelshops

When DPD is not a fit

  • Occasional personal senders . use a broker or post office
  • Shops where delivery reputation is make-or-break
  • Anyone needing a clean public security record

Sources

  1. BRT Reviews | Trustpilottrustpilot.com
    review
  2. BRT Bartolini Reviews | AfterShipcarriers.aftership.com
    review
  3. brt.it Reviews | Reviews.ioreviews.io
    review
  4. BRT couriers . Reddit r/Italiareddit.com
    review
  5. Working at BRT: Employee Reviews | Indeedindeed.com
    review
  6. BRT official sitebrt.it
    official
  7. BRT contacts, tracking, integration | Cargosoncargoson.com
    official
  8. Shipping with BRT Bartolini | Shopify Helphelp.shopify.com
    official
  9. brt.it XSS report | Open Bug Bountyopenbugbounty.org
    security
  10. BRT product security pagebrt.it
    official
  11. DPD UK Trustpilot reviewstrustpilot.com
    review
  12. DPD UK . 5,913 Reviews.io reviewsreviews.io
    review
  13. Reddit, r/britishproblems . DPD is THE worst delivery companyreddit.com
    review
  14. Reddit, r/Netherlands . PSA: don't ship packages with DPDreddit.com
    review
  15. BleepingComputer . DPD parcel tracking flaw may have exposed customer datableepingcomputer.com
    security
  16. Leigh Day . DPD staff data breach claimleighday.co.uk
    news