BRT
Depends
Confidence: Medium
Choose BRT only if you are an Italian business shipping at volume with a negotiated contract and carrier integrations.
New check
Comparison
BRT vs GLS
BRT and GLS both land on Depends.
GLS
Depends
Confidence: Medium
Only worth it if you are a European shipper with negotiated contract rates and dense GLS coverage in your region.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Italian e-commerce sellers | EU cross-border e-commerce shipping |
| Who it's not for | Consumers sending one-off parcels | US-first brands |
| Privacy | One community-reported XSS on via Open Bug Bounty; no known breaches in sources reviewed.⁹ | One reported tracking-page data leak (April 2024, since fixed); active GLS-themed phishing; no open vulnerabilities in sources reviewed. |
| Support quality | 1.1/5 from 18,732 Trustpilot reviewers | Terrible-experience reports across eBay, Reddit, Trustpilot |
| Public sentiment | Consumers rate BRT 1.1/5 on Trustpilot across 18,732 reviews while business integrations rate it 4.6/5 on AfterShip.¹ | Reviews skew heavily negative . delivery failures, poor tracking, and weak support . though a smaller AfterShip base rates it 4.2/5.11 |
| Biggest gotcha | Trustpilot 1.1/5 from 18,732 reviews signals widespread delivery dissatisfaction . verify service in your area first.¹ | GLS-themed phishing emails with malicious links circulate; GLS publishes fraud warnings. |
Pick BRT when
- Italian e-commerce sellers
- High-volume shippers with negotiated rates
- Businesses needing Italy-wide parcel coverage
When BRT is not a fit
- Consumers sending one-off parcels
- Time-critical or fragile shipments
- Businesses wanting transparent public pricing
- Guess: non-Italian companies needing global support
Pick GLS when
- EU cross-border e-commerce shipping
- Businesses with negotiated parcel contracts
- Germany and Central Europe domestic volume
When GLS is not a fit
- US-first brands (1.2/5 US reviews)
- Sellers whose ratings hinge on delivery experience
- One-off personal shippers . phishing lookalikes abound
- Anyone needing transparent public pricing
Sources
- BRT Reviews | Trustpilottrustpilot.comreview
- BRT Bartolini Reviews | AfterShipcarriers.aftership.comreview
- brt.it Reviews | Reviews.ioreviews.ioreview
- BRT couriers . Reddit r/Italiareddit.comreview
review
- BRT official sitebrt.itofficial
- BRT contacts, tracking, integration | Cargosoncargoson.comofficial
- Shipping with BRT Bartolini | Shopify Helphelp.shopify.comofficial
- brt.it XSS report | Open Bug Bountyopenbugbounty.orgsecurity
official
review
- Read Customer Service Reviews of gls-us.com - Trustpilottrustpilot.comreview
- GLS USA Reviews - AfterShipcarriers.aftership.comreview
review
- Gls shipping | Ask a Mentor - eBay Communitycommunity.ebay.comreview
