shouldiuse.io

Comparison

Poste.it vs UPS

Poste.it and UPS both land on Depends.

UPS

ups.com

Depends
Confidence: Medium

UPS fits businesses shipping daily volume, heavy ground freight, or internationally . the service range is broad.

Read the full report

Poste.it versus UPS
ComparePoste.itUPS
VerdictDependsDepends
Best forGuess: Mandatory legal mail (PEC) in ItalyDaily-volume business shippers
Who it's not forE-commerce parcels needing reliable trackingLightweight personal packages . USPS costs less
PrivacyMature security apparatus (CERT-Poste, HackerOne program, A-grade TLS) but a real privacy-enforcement record.⁵Three disclosed breaches (2014, 2023, 2025); Eaton/APC battery-backup 'UPS' CVEs in the search results are a different product.
Support quality'They don't care about complaints'Dispute and claim complaints dominate review threads
Public sentimentPublic reviews skew sharply negative: lost packages, stalled tracking, and ignored complaints dominate Trustpilot and Reddit.¹Sentiment is polarized: some praise smooth deliveries and the app, while many complain about careless handling, surprise fees, and UPS Store prices.13
Biggest gotchaLost or stolen packages with tracking frozen are the dominant complaint pattern⁴Dimensional-weight price corrections after pickup can balloon invoices versus original quotes

Pick Poste.it when

  • Guess: Mandatory legal mail (PEC) in Italy
  • Delivery to remote Italian addresses
  • Basic PostePay prepaid payments
  • In-person postal errands nationwide

When Poste.it is not a fit

  • E-commerce parcels needing reliable tracking
  • Valuable or time-critical shipments
  • Anyone expecting responsive complaint handling
  • Non-residents trying to resolve issues remotely

Pick UPS when

  • Daily-volume business shippers
  • Heavy ground freight
  • International and supply-chain logistics
  • E-commerce brands needing scheduled pickups

When UPS is not a fit

  • Lightweight personal packages . USPS costs less
  • One-off shippers paying UPS Store retail markups
  • Budget-sensitive sellers . correction fees add up
  • Anyone wanting a spotless breach record

Sources

  1. Poste Italiane Reviews . Trustpilot (poste.it, 1.3 Bad)trustpilot.com
    review
  2. Poste Italiane Reviews . Trustpilot (2.9K reviews)trustpilot.com
    review
  3. Poste Italiane the worst service in the world . Redditreddit.com
    review
  4. Poste Italiane steals packages . Redditreddit.com
    review
  5. Italian Regulator Fines Poste Italiane €12.5 Milliontherecord.media
    news
  6. The Italian SA fined Poste Vita for data breach . EDPBedpb.europa.eu
    security
  7. Hackers claim breach of Italian post, researchers disagree . Cybernewscybernews.com
    security
  8. Poste Italiane Response Policy . HackerOnehackerone.com
    security
  9. SSL Server Test: checkouttest.poste.it . SSL Labsssllabs.com
    security
  10. Poste Delivery International Standard . officialposte.it
    official
  11. Opera Laboratori Fiorentini case study . Poste businessbusiness.poste.it
    official
  12. Fake poste domain threat report . ismaliciousismalicious.com
    security
  13. Trustpilot . UPS reviewstrustpilot.com
    review
  14. ConsumerAffairs . UPS reviewsconsumeraffairs.com
    review
  15. Reviews.io . 2,602 customer reviewsreviews.io
    review
  16. App Store . UPS app reviewsapps.apple.com
    review