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Comparison

ActiveDEMAND vs SharpSpring

ActiveDEMAND lands on Depends, and SharpSpring lands on Skip.

ActiveDEMAND versus SharpSpring
CompareActiveDEMANDSharpSpring
VerdictDependsSkip
Best forSenior living operatorsMarketing agencies (white-label)
Who it's not forSmall teams wanting a simple contact list . massive overkillAnyone wanting standalone SharpSpring . it's discontinued
PrivacyNo public breaches of the SaaS platform found, but its WordPress plugin has three CVEs (auth bypass, CSRF, file upload); 2FA is offered.⁵No known public vulnerabilities found in the sources reviewed.14
Support qualityG2 users consistently praise customer serviceNot evidenced in sources reviewed
Public sentimentA small but positive review base: G2 users consistently praise customer service, rating it 4.4/5 across 68 reviews.¹Reddit threads and reviews position SharpSpring as an affordable, capable marketing automation pick, though some reviewers flag parts as overrated.12
Biggest gotchaWordPress plugin had auth-bypass CVE-2025-39513; patch immediately or avoid embedding on WordPressDiscontinued standalone . migrations forced onto Constant Contact; plan your exit path before committing10

Pick ActiveDEMAND when

  • Senior living operators
  • Marketing agencies (white-label)
  • SMBs needing call tracking + attribution

When ActiveDEMAND is not a fit

  • Small teams wanting a simple contact list . massive overkill
  • Enterprises needing a large, deeply funded vendor
  • WordPress-heavy sites unwilling to patch plugins promptly

Pick SharpSpring when

  • Marketing agencies (white-label)
  • SMBs wanting all-in-one CRM + automation
  • Budget-conscious HubSpot avoiders
  • Sales-marketing alignment teams

When SharpSpring is not a fit

  • Anyone wanting standalone SharpSpring . it's discontinued
  • Healthcare teams needing HIPAA compliance
  • Small teams needing just a simple contact list
  • Buyers requiring published security documentation

Sources

  1. ActiveDEMAND Reviews . G2g2.com
    review
  2. ActiveDEMAND . Capterracapterra.com
    review
  3. ActiveDEMAND . Software Advicesoftwareadvice.com
    review
  4. ActiveDEMAND Packagesactivedemand.com
    official
  5. CVE-2025-39513 Detail . NVDnvd.nist.gov
    security
  6. CVE-2024-32809 . SentinelOnesentinelone.com
    security
  7. ActiveDEMAND revenue . GetLatkagetlatka.com
    news
  8. ActiveDEMAND . LinkedInca.linkedin.com
    official
  9. Primrose Retirement case studypresta.activedemand.com
    official
  10. SharpSpring (discontinued) Reviews . TrustRadiustrustradius.com
    review
  11. SharpSpring Reports Second Quarter 2021 Results . SECsec.gov
    news
  12. SharpSpring Review: 5 Pros and Cons . Marketing Automation Insidermarketingautomationinsider.com
    review
  13. SharpSpring Review: Where it shines . Venture Harbourventureharbour.com
    review
  14. Is SharpSpring HIPAA compliant? . Pauboxpaubox.com
    security
  15. SharpSpring Security Rating . UpGuardupguard.com
    security
  16. SharpSpring Agency Pricingsharpspring.com
    official