ProProfs Survey Maker
Worth it
Confidence: Medium
Buy it if you are a small team that needs cheap, quick surveys with templates and easy setup.
Comparison
ProProfs Survey Maker vs UserVoice
ProProfs Survey Maker lands on Worth it, and UserVoice lands on Depends.
UserVoice
Depends
Confidence: Medium
Buy if you're a mid-market-or-bigger product org that needs customer feedback tied to revenue and can stomach 4-figure monthly pricing.
| Compare | ProProfs Survey Maker | UserVoice |
|---|---|---|
| Verdict | Worth it | Depends |
| Best for | Small teams and SMBs | Mid-market SaaS product teams |
| Who it's not for | Enterprise research teams needing Qualtrics-grade analytics | Startups and small teams . massive overkill at $699/mo |
| Privacy | No known public vulnerabilities found in the sources reviewed.10 | No active incident found.15 |
| Support quality | 'Stellar service' only in vendor case study | No usable evidence in sources reviewed |
| Public sentiment | Across G2, Capterra and Reddit, users call it easy to set up and recommend it for small teams and event feedback.² | Review sites rate it well for feedback coverage, but Reddit threads show end users frustrated when their requests sit unanswered on public forums.11 |
| Biggest gotcha | $7/month is a third-party figure; confirm current tiers and response limits with the vendor.⁴ | Reported entry pricing is $699/month . 4 figures annually before onboarding costs13 |
Pick ProProfs Survey Maker when
- Small teams and SMBs
- Event feedback collection
- Quick customer-feedback surveys
- Budget-conscious first-time buyers
When ProProfs Survey Maker is not a fit
- Enterprise research teams needing Qualtrics-grade analytics
- Design-led brands wanting Typeform-quality forms
- Regulated buyers needing public security and compliance docs
Pick UserVoice when
- Mid-market SaaS product teams
- Feedback tied to revenue accounts
- Large customer bases voting on features
When UserVoice is not a fit
- Startups and small teams . massive overkill at $699/mo
- Anyone wanting published pricing or self-serve trials
- Teams needing only a simple idea board
- Companies that won't staff ongoing feedback triage
Sources
review
- ProProfs Survey Maker Reviews . Capterracapterra.comreview
review
- Best Online Survey Tools for Research . UXtweakblog.uxtweak.comreview
review
review
- ProProfs Survey Maker homepageproprofssurvey.comofficial
- Intel case study . ProProfs Survey Makerproprofssurvey.comofficial
- Security page . ProProfs Survey Makerproprofssurvey.comsecurity
- UserVoice Reviews . Capterracapterra.comreview
news
- Best UserVoice Alternatives . HappyFoxhappyfox.comnews
news
news