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ProProfs Survey Maker vs UserVoice

ProProfs Survey Maker lands on Worth it, and UserVoice lands on Depends.

UserVoice

uservoice.com

Depends
Confidence: Medium

Buy if you're a mid-market-or-bigger product org that needs customer feedback tied to revenue and can stomach 4-figure monthly pricing.

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ProProfs Survey Maker versus UserVoice
CompareProProfs Survey MakerUserVoice
VerdictWorth itDepends
Best forSmall teams and SMBsMid-market SaaS product teams
Who it's not forEnterprise research teams needing Qualtrics-grade analyticsStartups and small teams . massive overkill at $699/mo
PrivacyNo known public vulnerabilities found in the sources reviewed.10No active incident found.15
Support quality'Stellar service' only in vendor case studyNo usable evidence in sources reviewed
Public sentimentAcross G2, Capterra and Reddit, users call it easy to set up and recommend it for small teams and event feedback.²Review sites rate it well for feedback coverage, but Reddit threads show end users frustrated when their requests sit unanswered on public forums.11
Biggest gotcha$7/month is a third-party figure; confirm current tiers and response limits with the vendor.⁴Reported entry pricing is $699/month . 4 figures annually before onboarding costs13

Pick ProProfs Survey Maker when

  • Small teams and SMBs
  • Event feedback collection
  • Quick customer-feedback surveys
  • Budget-conscious first-time buyers

When ProProfs Survey Maker is not a fit

  • Enterprise research teams needing Qualtrics-grade analytics
  • Design-led brands wanting Typeform-quality forms
  • Regulated buyers needing public security and compliance docs

Pick UserVoice when

  • Mid-market SaaS product teams
  • Feedback tied to revenue accounts
  • Large customer bases voting on features

When UserVoice is not a fit

  • Startups and small teams . massive overkill at $699/mo
  • Anyone wanting published pricing or self-serve trials
  • Teams needing only a simple idea board
  • Companies that won't staff ongoing feedback triage

Sources

  1. ProProfs Products . 302 Reviews on G2g2.com
    review
  2. ProProfs Survey Maker Pros and Cons . G2g2.com
    review
  3. ProProfs Survey Maker Reviews . Capterracapterra.com
    review
  4. ProProfs Survey Maker vs GrowthScore vs Emojics . SpotSaaSspotsaas.com
    review
  5. Best Online Survey Tools for Research . UXtweakblog.uxtweak.com
    review
  6. ProProfs Survey Maker Review: Event Feedback Surveys . YourEventKityoureventkit.com
    review
  7. Survey software recommendations for very small... . Reddit r/statisticsreddit.com
    review
  8. ProProfs Survey Maker homepageproprofssurvey.com
    official
  9. Intel case study . ProProfs Survey Makerproprofssurvey.com
    official
  10. Security page . ProProfs Survey Makerproprofssurvey.com
    security
  11. UserVoice Reviews 2026: Details, Pricing, & Features . G2g2.com
    review
  12. UserVoice Reviews . Capterracapterra.com
    review
  13. UserVoice Pricing 2026: Plans from $699-$1499/Month . UserJotuserjot.com
    news
  14. Best UserVoice Alternatives . HappyFoxhappyfox.com
    news
  15. UserVoice hacked; weak encryption at play . ZDNetzdnet.com
    news
  16. 100,000 Affected in UserVoice Data Breach . My1Loginmy1login.com
    news