shouldiuse.io

Comparison

Relay.app vs FlowRunner

Relay.app lands on Skip, and FlowRunner lands on Depends.

Relay.app versus FlowRunner
CompareRelay.appFlowRunner
VerdictSkipDepends
Best forNo one . service is goneBackendless users
Who it's not forEveryone . the product no longer existsTeams needing hundreds of app integrations
PrivacyNo known public vulnerabilities found in the sources reviewed.No known public vulnerabilities found in the sources reviewed.
Support qualityCompany closed; support no longer existsNo support evidence in sources
Public sentimentUser reaction was disappointment plus a scramble to migrate automations to other platforms.⁵G2 and Capterra reviewers describe a visual workflow tool that solves real problems, while third-party reviews flag billing surprises.12
Biggest gotchaData is unrecoverable . accounts, workflows, and run history were permanently deleted¹Variable billing can spike costs; Backendless users report billing issues on scale plans.

Pick Relay.app when

  • No one . service is gone
  • Former users planning migration off exports

When Relay.app is not a fit

  • Everyone . the product no longer exists
  • New automation buyers . signups are blocked
  • Anyone expecting data recovery . all data was deleted
  • Teams wanting a supported, live vendor

Pick FlowRunner when

  • Backendless users
  • Ops teams adding human-approval steps
  • Budget-conscious automation builders
  • Teams outgrowing simple zaps

When FlowRunner is not a fit

  • Teams needing hundreds of app integrations
  • Non-technical users wanting dead-simple setup
  • Enterprises demanding mature, audited platforms
  • Buyers allergic to usage-based billing

Sources

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  10. official
  11. official
  12. review
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  14. news
  15. official
  16. review