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Relay.app versus Softr
Compare	Relay.app	Softr
Verdict	Skip	Depends
Best for	No one . service is gone	Ops teams needing client portals fast
Who it's not for	Everyone . the product no longer exists	Complex, logic-heavy, product-grade apps
Privacy	No known public vulnerabilities found in the sources reviewed.	No known public vulnerabilities found in the sources reviewed.¹²
Support quality	Company closed; support no longer exists	No support evidence in sources.
Public sentiment	User reaction was disappointment plus a scramble to migrate automations to other platforms.^⁵	Reviewers consistently praise fast no-code portal and internal-tool building while flagging limits on complex apps.¹⁴
Biggest gotcha	Data is unrecoverable . accounts, workflows, and run history were permanently deleted^¹	Hard 250-user cap even with paid add-ons . growing portals must migrate off¹⁴

Pick Relay.app when

No one . service is gone
Former users planning migration off exports

When Relay.app is not a fit

Everyone . the product no longer exists
New automation buyers . signups are blocked
Anyone expecting data recovery . all data was deleted
Teams wanting a supported, live vendor

Pick Softr when

Ops teams needing client portals fast
Non-technical teams on Airtable-style data
Small teams building internal tools
Simple dashboards over shared data

When Softr is not a fit

Complex, logic-heavy, product-grade apps
Audiences over 250 users
Developer teams wanting code-level control
Buyers who need to own or export app code

Sources

Relay.app has shut down (official notice)relay.app
official
Relay.app Docs: Relay.app is shutting downdocs.relay.app
official
Relay.app is shutting down: How to export your workflows (Zapier)zapier.com
news
Founder shutdown announcement (Jacob Bank, LinkedIn)linkedin.com
news
Relay.app closing (Reddit r/CRM)reddit.com
review
Relay.app Has Shut Down: What to Do Next (Rills)rills.ai
review
Rebuild Your Workflows Free (FlowRunner)flowrunner.ai
review
Relay.app . AI Agents, Workflows & Pricing (Aiverio)aiverio.com
review
Relay shutdown ax-check (API host down, signups blocked)ax-check.com
security
Softr official sitesoftr.io
official
Softr pricing docsdocs.softr.io
official
Softr security pagesoftr.io
official
Softr reviews on G2g2.com
review
Zite: Softr Review, Pros & Cons 2026zite.com
review
Stackby: Softr Review 2026stackby.com
review
Hackceleration: Softr hands-on testhackceleration.com
review