Relay.app
Skip
Confidence: High
Nobody should buy: Relay.app shut down September 14, 2026, and deleted all accounts, workflows, and run history.
Comparison
Relay.app vs Zapier
Relay.app lands on Skip, and Zapier lands on Depends.
Zapier
Depends
Confidence: Low
Buy if you need many cross-app automations or IT-governed AI agents; skip it for one or two simple connections.
| Compare | Relay.app | Zapier |
|---|---|---|
| Verdict | Skip | Depends |
| Best for | No one . service is gone | Ops teams automating across many SaaS apps |
| Who it's not for | Everyone . the product no longer exists | Teams needing one or two simple automations . use native integrations |
| Privacy | No known public vulnerabilities found in the sources reviewed.15 | No known public vulnerabilities found in the sources reviewed.12 |
| Support quality | Company closed; support no longer exists | Expert onboarding offered; no quality data |
| Public sentiment | User reaction was disappointment plus a scramble to migrate automations to other platforms.⁵ | Testimonials praise no-code speed and automation ROI, but no independent user review data surfaced.11 |
| Biggest gotcha | Data is unrecoverable . accounts, workflows, and run history were permanently deleted¹ | No pricing shown on reviewed pages; task-based pricing historically scales fast with volume. (Guess)12 |
Pick Relay.app when
- No one . service is gone
- Former users planning migration off exports
When Relay.app is not a fit
- Everyone . the product no longer exists
- New automation buyers . signups are blocked
- Anyone expecting data recovery . all data was deleted
- Teams wanting a supported, live vendor
Pick Zapier when
- Ops teams automating across many SaaS apps
- IT-governed AI agent rollouts
- Non-technical teams building no-code AI workflows
- Lead capture, enrichment, and CRM routing
When Zapier is not a fit
- Teams needing one or two simple automations . use native integrations
- Budget-sensitive small teams; task-based pricing compounds fast
- Developers wanting open-source, self-hosted automation control
- Buyers requiring independently verified security posture
Sources
official
- Relay.app Docs: Relay.app is shutting downdocs.relay.appofficial
news
news
- Relay.app closing (Reddit r/CRM)reddit.comreview
review
- Rebuild Your Workflows Free (FlowRunner)flowrunner.aireview
review
security
- Zapier homepagezapier.comofficial
- Zapier try-free pagezapier.comofficial
- Zapier compliance and governance pagezapier.comofficial
- Zapier security page crawlzapier.comsecurity
review
- relay.apprelay.appreview