Restaurant365
Depends
Confidence: Medium
Buy if you run a multi-location group or franchise and want accounting, inventory, and labor unified in one system.
Comparison
Restaurant365 vs Toasttab
Restaurant365 and Toasttab both land on Depends.
Toasttab
Depends
Confidence: Medium
Buy if you run a busy full-service or multi-location restaurant that wants POS, payroll, and online ordering under one roof.
| Compare | Restaurant365 | Toasttab |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Multi-location restaurant groups | Full-service restaurants |
| Who it's not for | Single-location restaurants and food trucks | Tiny cafés or food trucks on tight margins |
| Privacy | No public breaches found; vendor runs a trust center and security docs; one third-party scanner graded F (22/100).13 | Breach-tracker listings and investigation pages exist for Toast; the company also runs a public bug bounty and security documentation. |
| Support quality | No reliable evidence found | Urgent-issue threads and complaint posts persist |
| Public sentiment | Users on G2 and Reddit praise the depth for multi-unit groups but frequently question the cost for small operators.³ | Reviews are sharply split: 76% of reviewers recommend Toast, yet vocal operators report billing errors, outages, and support frustrations.16 |
| Biggest gotcha | One operator reported $10,876.32/year for just two locations and publicly questioned the value.¹ | Online-ordering fees are a recurring operator complaint . get every fee in writing first |
Pick Restaurant365 when
- Multi-location restaurant groups
- Franchise brands
- Operators replacing QuickBooks plus spreadsheets
- Teams wanting accounting, inventory, labor unified
When Restaurant365 is not a fit
- Single-location restaurants and food trucks
- Anyone balking at ~$11k/year for two units
- Buyers wanting month-to-month, self-serve tools
- Cafes with simple bookkeeping needs
Pick Toasttab when
- Full-service restaurants
- Multi-location restaurant groups
- Quick-service spots needing online ordering
- Teams wanting payroll built in
When Toasttab is not a fit
- Tiny cafés or food trucks on tight margins
- Anyone avoiding processing-fee lock-in
- Owners without time to audit monthly bills
- Merchants who need a spotless breach record
Sources
review
- Restaurant365 Reviews, Pros and Conssoftwareadvice.comreview
review
review
- Restaurant365 vs. QuickBooks Online: Which Is Right for...patrickaccounting.comreview
- Restaurant Software Pricing | Restaurant365restaurant365.comofficial
- R365 Earns 2 #1 Rankings on G2's Best Software Listrestaurant365.comofficial
- Restaurant365 orders in $175M at $1B+ valuationtechcrunch.comnews
- Restaurant365 Revenue 2024: $132M Est. ARRgetlatka.comnews
- Restaurant365 Security: Grade F (22/100) | SaaSPosturesaasposture.comsecurity
- Trust Center - R365trust.restaurant365.comsecurity
- Get Started With the Restaurant365 Integration - Toast Supportsupport.toasttab.comofficial
- Toast Reviews | Trustpilottrustpilot.comreview