Comparison

REVIEWS.io - Company & Product Review Collection vs Trustpilot

REVIEWS.io - Company & Product Review Collection lands on Worth it, and Trustpilot lands on Depends.

REVIEWS.io - Company & Product Review Collection

Worth it

Confidence: Medium

Buy if you run a Shopify or e-commerce store and want automated, verified review collection from $29/mo.

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Trustpilot

Depends

Confidence: Medium

Buy if you run a mid-size ecommerce brand with $300+/month budget for social proof and Shopify integrations.

Read the full report

REVIEWS.io - Company & Product Review Collection versus Trustpilot
Compare	REVIEWS.io - Company & Product Review Collection	Trustpilot
Verdict	Worth it	Depends
Best for	Shopify and e-commerce stores	Mid-size ecommerce brands
Who it's not for	Businesses wanting a free review presence	Small or local businesses . Google Reviews is free
Privacy	No known public vulnerabilities found in the sources reviewed.^³	One medium-severity plugin CVE (CVE-2025-57997, CVSS 4.3) and one reported data-exposure incident; no core-platform breach found in sources.¹⁶
Support quality	4.8/5 G2; 'friendly, professional' praise	Sales pressure and complaint-site reports
Public sentiment	Users on G2 consistently praise the product and describe it as easy and friendly to use.^¹	Mixed-to-negative: users value the consumer reach but repeatedly report review removal, fake reviews, and hard-sell renewals.¹⁴
Biggest gotcha	G2 lists $29-$299/mo; invoices may scale with volume . confirm overage terms^¹	Renewals increase annually and are enforced aggressively . Vendr and Capterra reviewers both flag this

Pick REVIEWS.io - Company & Product Review Collection when

Shopify and e-commerce stores
Brands automating review requests
SMBs collecting company + product reviews
Mid-budget teams wanting verified reviews

When REVIEWS.io - Company & Product Review Collection is not a fit

Businesses wanting a free review presence
Enterprise buyers needing compliance/security docs
Hobby sellers with minimal order volume
Brands prioritizing Trustpilot-style consumer recognition

Pick Trustpilot when

Mid-size ecommerce brands
Shopify stores wanting trust widgets
Teams with $300+/mo marketing budget
Businesses rebuilding reputation after fake reviews

When Trustpilot is not a fit

Small or local businesses . Google Reviews is free
B2B software sellers . G2 fits buyers better
Low-volume sellers for whom $299/mo minimum never pays off
Anyone averse to hard-sell renewals and upsell calls

Sources

Reviews.io Reviews 2026: Details, Pricing, & Featuresg2.com
review
Is REVIEWS.io legit? The honest verdict for 2026wiserreview.com
review
Reviews.io Reviews and Reputation (92/100 Trust Score)gridinsoft.com
security
REVIEWS.io homepagereviews.io
official
Fake Review Policy - REVIEWS.ioreviews.io
official
REVIEWS.io Product Reviews App (Shopify)apps.shopify.com
official
Security pagereviews.io
security
Retrieve Reviews API - REVIEWS.iodeveloper.reviews.io
official
Read Customer Service Reviews (Trustpilot)trustpilot.com
review
Joost van Hoof LinkedIn postlinkedin.com
review
Trustpilot Reviews of trustpilot.com (113,649 reviews)trustpilot.com
review
Capterra . Trustpilot Reviews 2026capterra.com
review
G2 . Trustpilot Reviewsg2.com
review
Reddit r/ecommerce . protection racket threadreddit.com
review
The Guardian . scam firms exploiting Trustpilottheguardian.com
news
CVE-2025-57997 . Missing Authorization in Trustpilot plugincvedetails.com
security