Trackforce (Silvertrac / TrackTik)
Depends
Confidence: Medium
Buy if you run a mid-size or large guard company needing scheduling, tours, incident reporting, and client billing at scale.
Comparison
Trackforce (Silvertrac / TrackTik) vs THERMS
Trackforce (Silvertrac / TrackTik) and THERMS both land on Depends.
THERMS
Depends
Confidence: Low
Buy it if you run a guard or patrol company that wants reporting, scheduling, tours, GPS, and dispatch consolidated in one platform with a client portal.
| Compare | Trackforce (Silvertrac / TrackTik) | THERMS |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Guard companies scaling past 100 officers | Security guard and patrol companies |
| Who it's not for | Small teams under ~20 guards . massive overkill | Solo guards or single-site posts |
| Privacy | No known public vulnerabilities found in the sources reviewed.15 | No known public vulnerabilities found in the sources reviewed. |
| Support quality | User-reported Ehub app outages | No support-quality evidence found |
| Public sentiment | Aggregator reviews are positive, but Reddit guards complain about Ehub app outages.³ | Independent user feedback was sparse in the sources reviewed; SourceForge lists reviews but surfaced no verbatim quotes. |
| Biggest gotcha | Custom per-site, per-module pricing . benchmark total cost against THERMS or GuardsPro before committing.² | Pricing absent from reviewed sources . expect a quote-based sales process. |
Pick Trackforce (Silvertrac / TrackTik) when
- Guard companies scaling past 100 officers
- Firms billing clients per site or guard-hour
- Multi-site ops needing tours, incidents, client portals
- Teams wanting scheduling, tours, and billing unified
When Trackforce (Silvertrac / TrackTik) is not a fit
- Small teams under ~20 guards . massive overkill
- Buyers wanting transparent self-serve pricing
- Single-site operations needing only guard tours
- Teams without an admin to run the platform
Pick THERMS when
- Security guard and patrol companies
- Firms needing client-facing report portals
- Operators consolidating scheduling, tours, GPS, dispatch
When THERMS is not a fit
- Solo guards or single-site posts
- Businesses wanting only simple scheduling or check-ins
- Buyers requiring published security or compliance docs upfront
- Very small firms better served by free-tier tools
Sources
- Trackforce: Physical Security Operations Platformtrackforce.comofficial
- TrackTik Pricing: Custom Quotes by Site & Moduletrackforce.comofficial
review
- 30 Trackforce Valiant Customer Reviews & Referencesfeaturedcustomers.comreview
review
review
review
- Trackforce Reviews (74) . Glassdoorglassdoor.comreview
review
- Armour Security Case Study: 3 Guards to 1250 on TrackTiktrackforce.comofficial
- How Blackbird Security Scaled Nationally with TrackTiktrackforce.comofficial
- Electro Depot Strengthens Security Control with GuardTektrackforce.comofficial
news
- Trackforce Raises $7.4M in Growth Fundingfinsmes.comnews
- Security page (Silvertrac)silvertracsoftware.comsecurity