SimpleTix
Worth it
Confidence: Medium
Buy if you run small-to-mid events . theaters, nonprofits, farms, attractions . and want fees well below Eventbrite's.
New check
Comparison
SimpleTix vs Eventbrite
SimpleTix lands on Worth it, and Eventbrite lands on Depends.
Eventbrite
Depends
Confidence: Medium
Fine for small organizers running public events who want built-in discovery, if stacked per-ticket fees don't sting.
| Compare | ||
|---|---|---|
| Verdict | Worth it | Depends |
| Best for | Theaters, fringes, and performing arts | One-off public events |
| Who it's not for | Nonprofits demanding a truly $0 platform (Zeffy is free) | Nonprofits . Zeffy is 100% free |
| Privacy | No known public vulnerabilities found in the sources reviewed.12 | PCI compliant with a bug bounty; CVEs found are in third-party WordPress plugins, not Eventbrite core. |
| Support quality | Polarized: praised in reviews, slammed on Reddit | Common complaints; company working to improve |
| Public sentiment | Mostly positive on ease of use and fees, punctuated by rare but fierce complaints about support.⁵ | Organizers credit Eventbrite with reach and simplicity but flood forums with complaints about rising fees, support, and post-acquisition changes.16 |
| Biggest gotcha | Credit-card processing is billed separately from the 79¢ + 2% fee | Fees stack: percentage plus per-ticket charge, passed to buyers. Paid events are never free15 |
Pick SimpleTix when
- Theaters, fringes, and performing arts
- Nonprofits fleeing Eventbrite fees
- Farms, mazes, and seasonal attractions
- Small-to-mid organizers needing reserved seating
When SimpleTix is not a fit
- Nonprofits demanding a truly $0 platform (Zeffy is free)
- Teams needing guaranteed, responsive support
- Guess: mega-festivals needing enterprise ops and account managers
- Guess: organizers relying on Eventbrite's consumer discovery marketplace
Pick Eventbrite when
- One-off public events
- Local concerts, classes, workshops
- Organizers wanting discovery traffic
- Casual community events
When Eventbrite is not a fit
- Nonprofits . Zeffy is 100% free
- Complex conferences needing seating and badge control
- High-volume organizers bleeding money to fees
- Private/internal events that need zero discovery
Sources
- SimpleTix homepagesimpletix.comofficial
- SimpleTix fee structure overviewhelp.simpletix.comofficial
- SimpleTix pricing pagesimpletix.comofficial
- Vala's Pumpkin Patch case studysimpletix.comofficial
- G2 reviewsg2.comreview
- Software Advice reviewssoftwareadvice.comreview
- Capterra profilecapterra.comreview
- Reddit r/Theatre fee comparisonreddit.comreview
- Reddit r/Tickets support complaintreddit.comreview
- TicketSpice vs SimpleTix (competitor)ticketspice.comreview
- Zeffy vs SimpleTix (competitor)zeffy.comreview
- SimpleTix security pagesimpletix.comsecurity
- Eventbrite pricing planseventbrite.comofficial
- Eventbrite's Ticketing Feeseventbrite.comofficial
- Eventbrite fees explained 2026simpletix.comreview
- Trustpilot reviews of eventbrite.comtrustpilot.comreview