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Should I Use SimpleTix?

simpletix.com·Analyzed 21 hours ago··Based on 12 sources

Sell event tickets online with SimpleTix, the easy ticketing platform trusted by 1000+ organizations. Lower fees than Eventbrite (just 79¢ + 2%), reserved seating, timed entry, and a mobile check-in app. Free to start.

Worth it

Worth it

Buy if you run small-to-mid events — theaters, nonprofits, farms, attractions — and want fees well below Eventbrite's.

Budget Eventbrite alternative: 79¢+2% fees, easy setup, reserved seating. Support is mixed — great for small/mid organizers.

Confidence: Medium

4.3/5

G2 rating

~23 G2 reviews

$0.79 + 2%

Per-ticket fee

plus card processing

Yes

Free tier

free to start; no contracts

1,000+

Organizations

self-reported; one partner page says 10,000+

Value for money4

79¢+2% undercuts Eventbrite; card fees extra

Ease of use4

Reviewers repeatedly call setup easy

Feature depth3

Seating, timed entry, flex passes; rivals claim clunky backend

Support quality3

Polarized: praised in reviews, slammed on Reddit

Security posture3

No known incidents; payments pass through processors

Pros

  • Costs 79¢ + 2% per paid ticket — far less than Eventbrite²
  • Free to start, no contracts, instant payouts¹
  • Includes reserved seating, timed entry, and mobile check-in app¹
  • Frequently recommended on Reddit as an Eventbrite alternative
  • Reviewers praise ease of use and customer service

Cons

  • One Reddit user alleges 'no support, no accountability'
  • Rival platforms publicly claim a clunky interface and backend10
  • Card processing fees stack on top of platform fees11
  • Small G2 review count (23) makes ratings less reliable

Gotchas

  • mediumCredit-card processing is billed separately from the 79¢ + 2% fee
  • mediumSupport experiences split: rave reviews vs. Reddit thread alleging none
  • mediumThird-party fee tables show effective costs like $1.46–$5.54 per sample ticket
  • lowOne aggregator lists a $49/month starting price; confirm tiers with vendor

Best for

  • Theaters, fringes, and performing arts
  • Nonprofits fleeing Eventbrite fees
  • Farms, mazes, and seasonal attractions
  • Small-to-mid organizers needing reserved seating

Not for

  • Nonprofits demanding a truly $0 platform (Zeffy is free)
  • Teams needing guaranteed, responsive support
  • Guess: mega-festivals needing enterprise ops and account managers
  • Guess: organizers relying on Eventbrite's consumer discovery marketplace

Companies that use it

  • Vala's Pumpkin Patch
  • Tucson Fringe
  • The MAiZE¹
  • Clovis Municipal Schools (high school sports)

Pricing

Pay-as-you-go

Free to start; $0.79 + 2% per paid ticket

  • No contracts, instant payouts
  • Card processing billed separately
  • No service fee on free events

Starter plan (per aggregator)

$49/month

  • Listed by spotSaaS/Software Advice
  • Verify directly — official site advertises pay-as-you-go

Security

No known public vulnerabilities found in the sources reviewed.

What users say

Mostly positive on ease of use and fees, punctuated by rare but fierce complaints about support.

Pros: Easy to use and the customer service is
Software Advice review
SimpleTix has exceeded our expectation
G2 review
SimpleTix is a scam!! With no Support, No Accountability
Reddit, r/Tickets

Alternatives

Compare SimpleTix with each alternative.

Full analysis

Based on ~30 public sources: official pages, G2/Capterra/Software Advice reviews, Reddit threads, and competitor comparisons. Some snippets were truncated; a few competitor claims are one-sided.

Sources

  1. SimpleTix homepagesimpletix.com
    official
  2. official
  3. official
  4. official
  5. review
  6. Software Advice reviewssoftwareadvice.com
    review
  7. Capterra profilecapterra.com
    review
  8. review
  9. review
  10. review
  11. review
  12. security

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