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SimpleTix Review

Worth it

Should I use SimpleTix?

Sell event tickets online with SimpleTix, the easy ticketing platform trusted by 1000+ organizations. Lower fees than Eventbrite (just 79¢ + 2%), reserved seating, timed entry, and a mobile check-in app. Free to start. - simpletix.com

· 1 month ago

Buy if you run small-to-mid events — theaters, nonprofits, farms, attractions — and want fees well below Eventbrite's. Pass if you need guaranteed responsive support or a genuinely zero-fee platform.

Confidence

Medium. Based on ~30 public sources: official pages, G2/Capterra/Software Advice reviews, Reddit threads, and competitor comparisons. Some snippets were truncated; a few competitor claims are one-sided.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Pay-as-you-go

Free to start; $0.79 + 2% per paid ticket

ModelNot disclosed
Monthly fees$0.79 + 2%
HardwareNot disclosed
Free tierYes
Starter plan (per aggregator)$49/month

Best for

  • Theaters, fringes, and performing arts
  • Nonprofits fleeing Eventbrite fees
  • Farms, mazes, and seasonal attractions
  • Small-to-mid organizers needing reserved seating

Not for

  • Nonprofits demanding a truly $0 platform (Zeffy is free)
  • Teams needing guaranteed, responsive support
  • Guess: mega-festivals needing enterprise ops and account managers
  • Guess: organizers relying on Eventbrite's consumer discovery marketplace

Gotchas - check before you buy

medium

Credit-card processing is billed separately from the 79¢ + 2% fee

medium

Support experiences split: rave reviews vs. Reddit thread alleging none

medium

Third-party fee tables show effective costs like $1.46–$5.54 per sample ticket

low

One aggregator lists a $49/month starting price; confirm tiers with vendor

Pros and cons

Pros

  • Costs 79¢ + 2% per paid ticket — far less than Eventbrite
  • Free to start, no contracts, instant payouts
  • Includes reserved seating, timed entry, and mobile check-in app
  • Frequently recommended on Reddit as an Eventbrite alternative
  • Reviewers praise ease of use and customer service

Cons

  • One Reddit user alleges 'no support, no accountability'
  • Rival platforms publicly claim a clunky interface and backend
  • Card processing fees stack on top of platform fees
  • Small G2 review count (23) makes ratings less reliable

Sources & method

- 12 sources - No known vulnerabilities found in the sources reviewed.

official x4review x7security x1

Key stats

  • Value for money: 4/5

    Rating

  • Free to start; $0.79 + 2% per paid ticket

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 4/5. 79¢+2% undercuts Eventbrite; card fees extra
  • Ease of use: 4/5. Reviewers repeatedly call setup easy
  • Feature depth: 3/5. Seating, timed entry, flex passes; rivals claim clunky backend
  • Support quality: 3/5. Polarized: praised in reviews, slammed on Reddit
  • Security posture: 3/5. No known incidents; payments pass through processors
  • 4.3/5 G2 rating ~23 G2 reviews
  • $0.79 + 2% Per-ticket fee plus card processing
  • Yes Free tier free to start; no contracts
  • 1,000+ Organizations self-reported; one partner page says 10,000+

Pricing

Pay-as-you-go

Free to start; $0.79 + 2% per paid ticket

  • No contracts, instant payouts
  • Card processing billed separately
  • No service fee on free events

Starter plan (per aggregator)

$49/month

  • Listed by spotSaaS/Software Advice
  • Verify directly — official site advertises pay-as-you-go

Security

No known vulnerabilities found in the sources reviewed.

What users say

Mostly positive on ease of use and fees, punctuated by rare but fierce complaints about support.

“Pros: Easy to use and the customer service is”
Software Advice review
“SimpleTix has exceeded our expectation”
G2 review
“SimpleTix is a scam!! With no Support, No Accountability”
Reddit, r/Tickets

Companies that use it

  • Vala's Pumpkin Patch⁴
  • Tucson Fringe
  • The MAiZE¹
  • Clovis Municipal Schools (high school sports)
Full analysis

Based on ~30 public sources: official pages, G2/Capterra/Software Advice reviews, Reddit threads, and competitor comparisons. Some snippets were truncated; a few competitor claims are one-sided.

Budget Eventbrite alternative: 79¢+2% fees, easy setup, reserved seating. Support is mixed — great for small/mid organizers.

Methodology

Based on ~30 public sources: official pages, G2/Capterra/Software Advice reviews, Reddit threads, and competitor comparisons. Some snippets were truncated; a few competitor claims are one-sided.

Read how a report is made.

Sources

  1. SimpleTix homepagesimpletix.com
    official
  2. SimpleTix fee structure overviewhelp.simpletix.com
    official
  3. SimpleTix pricing pagesimpletix.com
    official
  4. Vala's Pumpkin Patch case studysimpletix.com
    official
  5. G2 reviewsg2.com
    review
  6. Software Advice reviewssoftwareadvice.com
    review
  7. Capterra profilecapterra.com
    review
  8. Reddit r/Theatre fee comparisonreddit.com
    review
  9. Reddit r/Tickets support complaintreddit.com
    review
  10. TicketSpice vs SimpleTix (competitor)ticketspice.com
    review
  11. Zeffy vs SimpleTix (competitor)zeffy.com
    review
  12. SimpleTix security pagesimpletix.com
    security

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