SimpleTix
Worth it
Confidence: Medium
Buy if you run small-to-mid events . theaters, nonprofits, farms, attractions . and want fees well below Eventbrite's.
Comparison
SimpleTix vs Zeffy
SimpleTix and Zeffy both land on Worth it.
Zeffy
Worth it
Confidence: Medium
Small and mid-sized nonprofits should grab it: every feature is free, ratings run 4.8-4.9/5, and users report big fee savings.
| Compare | SimpleTix | Zeffy |
|---|---|---|
| Verdict | Worth it | Worth it |
| Best for | Theaters, fringes, and performing arts | Small nonprofits on tight budgets |
| Who it's not for | Nonprofits demanding a truly $0 platform (Zeffy is free) | Large nonprofits needing deep donor segmentation and automation |
| Privacy | No known public vulnerabilities found in the sources reviewed.12 | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Polarized: praised in reviews, slammed on Reddit | Reviewers call customer service phenomenal |
| Public sentiment | Mostly positive on ease of use and fees, punctuated by rare but fierce complaints about support.⁵ | Users overwhelmingly praise the zero-fee model and support quality, with complaints scarce across review sites.⁶ |
| Biggest gotcha | Credit-card processing is billed separately from the 79¢ + 2% fee | Donor-data ownership flagged as a concern in comparisons; verify export terms before committing |
Pick SimpleTix when
- Theaters, fringes, and performing arts
- Nonprofits fleeing Eventbrite fees
- Farms, mazes, and seasonal attractions
- Small-to-mid organizers needing reserved seating
When SimpleTix is not a fit
- Nonprofits demanding a truly $0 platform (Zeffy is free)
- Teams needing guaranteed, responsive support
- Guess: mega-festivals needing enterprise ops and account managers
- Guess: organizers relying on Eventbrite's consumer discovery marketplace
Pick Zeffy when
- Small nonprofits on tight budgets
- Volunteer-run events, auctions, raffles
- Groups replacing fee-heavy donation platforms
- Teams wanting forms + CRM + email in one
When Zeffy is not a fit
- Large nonprofits needing deep donor segmentation and automation
- Orgs where donor-data ownership and export terms are non-negotiable
- Teams requiring published security/PCI documentation before signing
- Anyone who needs a heavyweight CRM, not a fundraising suite
Sources
- SimpleTix homepagesimpletix.comofficial
- SimpleTix fee structure overviewhelp.simpletix.comofficial
- SimpleTix pricing pagesimpletix.comofficial
- Vala's Pumpkin Patch case studysimpletix.comofficial
- G2 reviewsg2.comreview
- Software Advice reviewssoftwareadvice.comreview
- Capterra profilecapterra.comreview
- Reddit r/Theatre fee comparisonreddit.comreview
- Reddit r/Tickets support complaintreddit.comreview
- TicketSpice vs SimpleTix (competitor)ticketspice.comreview
- Zeffy vs SimpleTix (competitor)zeffy.comreview
- SimpleTix security pagesimpletix.comsecurity
- Zeffy official homepagezeffy.comofficial
review
- Zeffy Software Reviews, Demo & Pricing | Software Advicesoftwareadvice.comreview
- Zeffy reviews: r/nonprofit (Reddit)reddit.comreview