Smartblu vs Amazon

Smartblu and Amazon both land on Depends.

Smartblu

smartblu.eu

Analyzed October 7, 2026

Depends

Confidence: Medium

If you have already chosen Shelly devices and live in its AT/EU/SI shipping region, this specialist shop is a reasonable place to buy, backed by 100+ Trustpilot ratings and frequent discounts.

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Amazon

amazon.com

Analyzed September 17, 2026

Depends

Confidence: Medium

Use Amazon for cheap commodity goods and fast delivery.

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Smartblu versus Amazon
Compare	Smartblu	Amazon
Verdict	Depends	Depends
Best for	DIY smart-home builders	Bulk commodity purchases
Who it's not for	Anyone expecting software or a smart-home service . it's a hardware shop	Buyers needing trustworthy reviews for big purchases
Privacy	No known public vulnerabilities found in the sources reviewed.^⁹	No confirmed breach in sources, but active account-attack warnings and credential-abuse campaigns are reported.
Support quality	Review text not visible in sources	Multiple support channels exist; ConsumerAffairs lists service complaints
Public sentiment	Trustpilot shows 106-107 ratings for the Austrian shop, but review text is not visible in available sources.^¹	Opinions are polarized: many love the convenience, while a growing share complain about declining quality, review distrust, and pricing practices.¹¹
Biggest gotcha	Many unrelated 'SmartBlu' companies share the name (textile app, ENOTEC sensors, helmet headsets) . confirm you're on	FTC lawsuit alleges hidden ad surcharges that can inflate what you pay¹⁶

Pick Smartblu when

DIY smart-home builders
Buyers already committed to Shelly
EU/Austria shoppers wanting Shelly gear
Retrofit projects using relays and sensors

When Smartblu is not a fit

Anyone expecting software or a smart-home service . it's a hardware shop
Buyers outside the Austria/EU/Slovenia shipping regions
People wanting turnkey installation or managed support
Shoppers needing English-language reviews to decide

Pick Amazon when

Bulk commodity purchases
Fast-shipping needs
Sellers wanting massive reach
Price-comparison shoppers

When Amazon is not a fit

Buyers needing trustworthy reviews for big purchases
Ethical or values-driven shoppers
Budget shoppers wanting price transparency
Anyone unwilling to manage account-security risk

Sources

Bewertungen zu SMARTBLU.at (Trustpilot DE)de.trustpilot.com
review
SMARTBLU.at Trustpilot (English, no info)uk.trustpilot.com
review
SMARTBLU - The online shop for Shelly and SmartHome in Austriasmartblu.at
official
Shelly Smart Home Products | Smartblusmartblu.eu
official
Shelly Relays - 2-channel switch (discounts)smartblu.si
official
Gen3 collection (sold-out items)smartblu.si
official
Right of Withdrawalsmartblu.at
official
Kundenservice (Powered by Shopify)smartblu.at
official
Product security pagesmartblu.eu
security
smartblu.at on Instagraminstagram.com
official
Amazon Reviews | Trustpilottrustpilot.com
review
Amazon Products | G2 (883 reviews)g2.com
review
Amazon Reviews | Glassdoor (211,500)glassdoor.com
review
Amazon is unusably bad now . Redditreddit.com
review
I do not believe amazon reviews any more . Redditreddit.com
review
FTC and 22 states sue Amazon . CBS Newscbsnews.com
news