Smartblu
Depends
Confidence: Medium
If you have already chosen Shelly devices and live in its AT/EU/SI shipping region, this specialist shop is a reasonable place to buy, backed by 100+ Trustpilot ratings and frequent discounts.
New check
Comparison
Smartblu and Shelly Europe both land on Depends.
If you have already chosen Shelly devices and live in its AT/EU/SI shipping region, this specialist shop is a reasonable place to buy, backed by 100+ Trustpilot ratings and frequent discounts.
Buy if you're an EU-based DIY smart home user, especially on Home Assistant.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | DIY smart-home builders | DIY smart home tinkerers |
| Who it's not for | Anyone expecting software or a smart-home service . it's a hardware shop | US buyers expecting plug-and-play . EU hardware and stores are region-limited |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁹ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Review text not visible in sources | Slow shipping and store complaints recur |
| Public sentiment | Trustpilot shows 106-107 ratings for the Austrian shop, but review text is not visible in available sources.¹ | Users praise the hardware and app but frequently complain about the company's own online store, including slow shipping and regional restrictions.11 |
| Biggest gotcha | Many unrelated 'SmartBlu' companies share the name (textile app, ENOTEC sensors, helmet headsets) . confirm you're on | User reports advise against Shelly's own EU shop; resellers like Amazon may be safer12 |