Work Management Platform | Smartsheet
Depends
Confidence: Medium
Buy if you're a mid-size or large org that needs governed, cross-team workflows and can absorb per-seat costs.
Comparison
Work Management Platform | Smartsheet vs Wrike
Work Management Platform | Smartsheet and Wrike both land on Depends.
Wrike
Depends
Confidence: Medium
Buy it if you run complex cross-functional workflows at scale and can absorb setup time and per-user costs.
| Compare | Work Management Platform | Smartsheet | Wrike |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Enterprise PMOs and portfolio management | Mid-size and enterprise PMO teams |
| Who it's not for | Small teams wanting a simple task list | Small teams wanting a simple shared task list |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁷ | No known public vulnerabilities found in the sources reviewed.14 |
| Support quality | No evidence found | No evidence in reviewed sources |
| Public sentiment | Users praise its power and community but increasingly complain about pricing and initial complexity.² | Reviewers praise Wrike's flexibility, customization, and scalability, though some say it can overwhelm smaller companies.² |
| Biggest gotcha | Subscription model changes penalized existing subscribers at renewal, per Trustpilot complaints³ | Advertised $9.80 is entry-level; security and scale features likely sit in pricier tiers |
Pick Work Management Platform | Smartsheet when
- Enterprise PMOs and portfolio management
- Ops teams automating cross-department workflows
- Spreadsheet-comfortable business users
- Orgs needing visibility, governance, and control
When Work Management Platform | Smartsheet is not a fit
- Small teams wanting a simple task list
- Construction crews needing budgeting, RFIs, doc workflows
- Price-sensitive buyers . costs are the top complaint
- Solo users or tiny budgets
Pick Wrike when
- Mid-size and enterprise PMO teams
- Cross-functional marketing and GTM teams
- Construction project firms
- Teams needing custom workflows and dashboards
When Wrike is not a fit
- Small teams wanting a simple shared task list
- Budget-sensitive startups . rivals advertise cheaper, faster setup
- Anyone without time to configure and admin the tool
- Solo founders who just need basic tasks
Sources
- Smartsheet Review 2026: Features & Expert Opinionthedigitalprojectmanager.comreview
review
- Smartsheet Customer Reviewstrustpilot.comreview
- How to Use Smartsheet for Project Management in 2026technologyadvice.comreview
- Smartsheet Review: Is It Worth It in 2026?smartsuite.comreview
review
security
- Smartsheet Product Security Pagesmartsheet.comofficial
- Smartsheet Raises $52 Million Series Fsmartsheet.comnews
- Blackstone and Vista Equity Partners Complete Acquisition of Smartsheetvistaequitypartners.comnews
- Sutherland Customer Storysmartsheet.comofficial
review
- Wrike official sitewrike.comofficial
- Wrike product security pagewrike.comsecurity
- Wrike review . CIOcio.comreview
- Wrike Review . Cybernewscybernews.comreview