SmartThings
Depends
Confidence: Medium
Buy if you are a Samsung-device household wanting one easy app and hub for Matter/Zigbee/Z-Wave gear.
New check
Comparison
SmartThings and Homey both land on Depends.
Buy if you are a Samsung-device household wanting one easy app and hub for Matter/Zigbee/Z-Wave gear.
Buy it if you're a tinkerer with many device types who wants local control and deep automation.
| Compare | SmartThings | Homey |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Samsung appliance and TV households | Multi-protocol smart home tinkerers |
| Who it's not for | Privacy-first users wanting local control | Casual users with a handful of smart bulbs . expensive overkill |
| Privacy | Recurring CVEs from 2016-2026 including a 2025 auth bypass; Samsung patches disclosed flaws, but cloud exposure remains a consideration.10 | One disclosed 2020 flaw (unencrypted Wi-Fi credentials); recent CVEs in sources target an unrelated WordPress theme named Homey, not this hub. |
| Support quality | No direct support evidence reviewed | Mixed Trustpilot; complaint threads on official forum |
| Public sentiment | Sentiment is split: the ecosystem still works well for many, but a visible wave of users is leaving over cloud dependence and new API fees.⁵ | Owners praise local control and device breadth, but a vocal minority report disappointment, price resentment, and rocky onboarding. |
| Biggest gotcha | New ~$5/month API fee (from October 2026) hits Home Assistant and third-party integrations⁷ | June 2026 price hike on Pro and mini . verify current price before buying16 |