SmartThings
Depends
Confidence: Medium
Buy if you are a Samsung-device household wanting one easy app and hub for Matter/Zigbee/Z-Wave gear.
New check
Comparison
SmartThings and Hubitat both land on Depends.
Buy if you are a Samsung-device household wanting one easy app and hub for Matter/Zigbee/Z-Wave gear.
Buy if you're a tinkerer with Zigbee/Z-Wave devices who wants fast local automations and accepts a learning curve.
| Compare | SmartThings | Hubitat |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Samsung appliance and TV households | Tech enthusiasts and tinkerers |
| Who it's not for | Privacy-first users wanting local control | Casual users wanting plug-and-play smart home |
| Privacy | Recurring CVEs from 2016-2026 including a 2025 auth bypass; Samsung patches disclosed flaws, but cloud exposure remains a consideration.10 | One known CVE: authorization bypass (CVE-2026-1201) in Hubitat Elevation, disclosed Jan 2026 and fixed in Aug 2025 platform update; community debate over hub security continues.16 |
| Support quality | No direct support evidence reviewed | Active forums; Hub Protect billing disputes reported |
| Public sentiment | Sentiment is split: the ecosystem still works well for many, but a visible wave of users is leaving over cloud dependence and new API fees.⁵ | Enthusiasts praise local speed, broad device support, and painless migrations from older hubs, while casual users and security-minded buyers are more divided. |
| Biggest gotcha | New ~$5/month API fee (from October 2026) hits Home Assistant and third-party integrations⁷ | Used hubs reportedly can't be re-registered; buy new or verify transfer policy first |