Comparison

Sony vs LG Electronics

Sony and LG Electronics both land on Depends.

Sony

Depends

Confidence: Medium

Buy Sony hardware category-by-category: its TVs, headphones, and Alpha cameras earn strong tester reviews.

Depends

Confidence: High

Buy LG when the specific model reviews well and the outlet price is right . OLED TVs and appliances are competitive hardware.

Sony versus LG Electronics
Compare	Sony	LG Electronics
Verdict	Depends	Depends
Best for	Home theater upgraders	OLED TV upgraders
Who it's not for	Buyers needing dependable customer service	Anyone counting on fast warranty repairs
Privacy	Exposed: multiple product CVEs and two major corporate breaches; consumer gear risk varies by product.	Real findings: multiple CVEs, a 2024 US breach notice, and unresolved surveillance allegations on smart TVs.
Support quality	Complaint sites flooded; 'appalling' is recurring theme	Repeated 'worst support ever' reports across platforms
Public sentiment	Sentiment splits hard: testers praise the hardware, while complaint sites and Trustpilot hammer customer service.^¹	Hardware, especially OLED TVs, earns loyal praise, but customer service and warranty support draw unusually widespread anger.¹⁵
Biggest gotcha	Sony SNC network cameras had default-credential CVE-2025-5124; IPELA line had a backdoor vulnerability.¹⁰	Out-of-warranty repairs use flat-rate pricing owners report disputing