Comparison

Sortd for Gmail vs G2

Sortd for Gmail and G2 both land on Depends.

Sortd for Gmail

Depends

Confidence: Medium

Buy it if your small team lives in Gmail and shares support@, sales@ or orders@ and wants assignment without a separate help desk.

Depends

Confidence: Medium

Buyers shortlisting B2B software should use G2 free as one input, cross-checked against Capterra or TrustRadius.

Sortd for Gmail versus G2
Compare	Sortd for Gmail	G2
Verdict	Depends	Depends
Best for	Small teams on Google Workspace	B2B software buyers shortlisting tools
Who it's not for	Outlook or mixed-email shops . this is Gmail-only	Vendors without five-figure budgets
Privacy	No public breaches reported; no dedicated security page found; dated jQuery library flagged by UpGuard.^⁶	No public security page found; UpGuard reports no phishing; G2's own DPA references a past data breach.
Support quality	No support-quality evidence in sources	Trustpilot and BBB complaints about G2's service
Public sentiment	No verbatim user reviews or forum quotes surfaced in the sources reviewed; third-party write-ups exist but quote no customers.^⁹	Buyers find G2 useful for breadth, but sentiment on G2's own service skews negative on Trustpilot and Redditors weigh it against Capterra and Trustpilot.
Biggest gotcha	Gmail/Workspace only . Outlook or mixed-email teams cannot use it at all.^⁴	Vendor contracts are negotiated and opaque; budget five figures annually before committing.