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Comparison

Spinnaker Support vs Support Revolution Ltd

Spinnaker Support and Support Revolution Ltd both land on Depends.

Spinnaker Support versus Support Revolution Ltd
CompareSpinnaker SupportSupport Revolution Ltd
VerdictDependsDepends
Best forLarge Oracle/SAP estatesLarge Oracle/SAP/VMware estates
Who it's not forSmall businesses with a handful of licensesSmall teams without Oracle/SAP estates . nothing to support
PrivacyNo known public vulnerabilities found in the sources reviewed.No known public vulnerabilities in Support Revolution's own service; they ship third-party SAP (monthly) and Oracle (quarterly) security patches for out-of-support systems.13
Support qualityCore offering; Gartner Market Guide recognizedClaims guaranteed response/resolution; weekly service desk reviews
Public sentimentIndependent reviews are sparse: a G2 reviewer flagged unexpected costs while a customer testimonial praised ease of use.¹Only self-published testimonials were found; no independent review-site ratings appear in the sources reviewed.16
Biggest gotchaQuote-only pricing; one G2 reviewer flagged unexpected costs¹Third-party support freezes your version: no Oracle/SAP upgrades or official patches while enrolled15

Pick Spinnaker Support when

  • Large Oracle/SAP estates
  • Stable systems past upgrade-heavy phases
  • CIOs cutting vendor support spend
  • VMware buyers facing Broadcom price shock

When Spinnaker Support is not a fit

  • Small businesses with a handful of licenses
  • Anyone planning near-term Oracle/SAP upgrades
  • Teams needing vendor-certified patches
  • Buyers wanting transparent self-serve pricing

Pick Support Revolution Ltd when

  • Large Oracle/SAP/VMware estates
  • Orgs facing Oracle audits
  • Teams staying on current versions
  • UK public sector (G-Cloud)

When Support Revolution Ltd is not a fit

  • Small teams without Oracle/SAP estates . nothing to support
  • Anyone planning near-term upgrades or cloud migration . versions freeze
  • Buyers wanting published pricing or self-serve . sales-led only
  • Firms needing official vendor patches and roadmap . you lose vendor support

Sources

  1. G2 Reviews . Spinnaker Supportg2.com
    review
  2. FeaturedCustomers . 13 reviews & 49 case studiesfeaturedcustomers.com
    review
  3. Gartner Peer Insights . Spinnaker Supportgartner.com
    review
  4. Glassdoor . Employee reviewsglassdoor.com
    review
  5. Enterprise Times . BT Group turns to Spinnakerenterprisetimes.co.uk
    news
  6. BusinessWire . Gartner Market Guide recognitionbusinesswire.com
    news
  7. Third-party support vs. vendor supportspinnakersupport.com
    official
  8. Spinnaker Shield securityspinnakersupport.com
    security
  9. Reddit r/vmware . third-party support discussionreddit.com
    review
  10. Crunchbase . company profilecrunchbase.com
    official
  11. Support Revolution homepagesupportrevolution.com
    official
  12. Software We Supportsupportrevolution.com
    official
  13. Revolutionary Defence (security services)supportrevolution.com
    official
  14. Vs Rimini Street comparisonsupportrevolution.com
    official
  15. Vs SAP Support comparisonsupportrevolution.com
    official
  16. Testimonialssupportrevolution.com
    review