Sprig
Depends
Confidence: Medium
Buy only if you run UX research at enterprise scale and can absorb sales-negotiated custom pricing.
New check
Comparison
Sprig and Formbricks both land on Depends.
Buy only if you run UX research at enterprise scale and can absorb sales-negotiated custom pricing.
Buy if you want open-source, privacy-first surveys and can self-host or tolerate slow vendor support.
| Compare | Sprig | Formbricks |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Enterprise UX research teams | Privacy-first, GDPR-sensitive teams |
| Who it's not for | Small teams needing a quick feedback survey | Teams needing fast, responsive vendor support |
| Privacy | No known public vulnerabilities found in the sources reviewed; AES-256 at rest and TLS 1.2+ claimed, but vendor's public security page is missing.³ | No known public vulnerabilities found in the sources reviewed.15 |
| Support quality | Dedicated customer success engineers per staff LinkedIn profiles | Negative reviews cite month-long response times |
| Public sentiment | No independent user reviews found; available commentary is vendor marketing and directory listings.³ | Reviewers like the clean, no-code, open-source survey experience; the few negative reviews flag slow vendor support response.⁸ |
| Biggest gotcha | Custom pricing means costs stay hidden until negotiation; budget creep risk is real³ | Support response reportedly exceeds a month per negative reviewers . budget for community-driven help.⁹ |