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Formbricks Review

Depends

Should I use Formbricks?

Open-source experience data hub for surveys, in-app feedback, and customer insights. Own your data. - formbricks.com

· 1 month ago

Buy if you want open-source, privacy-first surveys and can self-host or tolerate slow vendor support. Skip it if you just need simple forms or fast helpdesk responses.

Confidence

Medium. Based on 13 public sources; user-review volume is thin (6 Trustpilot reviews).

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Free

Community Edition (self-hosted)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes

Best for

  • Privacy-first, GDPR-sensitive teams
  • Self-hosters avoiding per-response fees
  • SaaS teams wanting in-app surveys
  • Open-source buyers

Not for

  • Teams needing fast, responsive vendor support
  • Buyers who refuse any self-hosting or IT involvement
  • Anyone demanding named enterprise customer references
  • One-off survey needs — a free form tool is enough

Gotchas - check before you buy

high

Support response reportedly exceeds a month per negative reviewers — budget for community-driven help.

medium

Self-hosting shifts updates, backups, and security patching onto your team; factor in ops time.

medium

Only six Trustpilot reviews exist; support quality is nearly unverifiable before you buy.

Pros and cons

Pros

  • Free open-source core; escape response limits and $10k/year survey bills
  • SOC 2 Type II and ISO 27001 compliant; annual independent pentests
  • G2 users praise customizable forms, easy integrations, and no-code setup
  • Cloud hosted in Germany; GDPR and CCPA compliant
  • One tool for in-app, website, link, and email surveys

Cons

  • Trustpilot score is a weak 3/5
  • Negative reviewers say support takes over a month to respond
  • Only six public Trustpilot reviews; track record barely proven

Sources & method

- 11 sources - No known vulnerabilities found in the sources reviewed.

official x2review x7security x1news x1

Key stats

  • Value for money: 5/5

    Rating

  • Free

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money: 5/5. Open source avoids response limits and $10k/year fees
  • Ease of use: 4/5. G2 praises no-code setup and easy integrations
  • Feature depth: 4/5. In-app, website, link, and email surveys in one hub
  • Support quality: 2/5. Negative reviews cite month-long response times
  • Security posture: 5/5. SOC 2 Type II, ISO 27001, annual pentests
  • 3/5 Trustpilot score Only 6 reviews
  • Yes Free tier Open-source Community Edition
  • SOC 2 + ISO 27001 Security certs Annual pentests; EU hosting

Pricing

Community Edition (self-hosted)

Free

  • Full open-source survey and feedback stack
  • You manage hosting, updates, and backups

Security

No known vulnerabilities found in the sources reviewed.

What users say

Reviewers like the clean, no-code, open-source survey experience; the few negative reviews flag slow vendor support response.

“Users consistently praise the customizable forms and easy integration with existing tools , highlighting the no-code approach that simplifies setup.”
G2 reviewers
“Reviewers describe Formbricks as an easy, clean survey and form tool that is especially valued for being open source, privacy-focused”
Product Hunt reviews
“Typically takes over 1 month to”
Trustpilot reviewer (negative review response time)

Alternatives

Compare Formbricks with each alternative.

  • Tally

    Free, dead-simple no-code forms and surveys

    Formbricks vs Tally

  • Google Forms

    Zero-setup forms for basic one-off needs

  • Typeform

    Polished hosted forms; watch per-response pricing

Full analysis

Based on 13 public sources; user-review volume is thin (6 Trustpilot reviews).

Open-source survey/XM platform: great fit for privacy-first self-hosters; overkill for basic forms, and support is slow.

Methodology

Based on 13 public sources; user-review volume is thin (6 Trustpilot reviews).

Read how a report is made.

Sources

  1. Formbricks Reviews — G2g2.com
    review
  2. Formbricks Reviews — Trustpilottrustpilot.com
    review
  3. Formbricks Reviews (2026) — Product Huntproducthunt.com
    review
  4. Formbricks Review: The Open Source Typeform Alternative — OpenTechHubopentechhub.io
    review
  5. Formbricks Review — ApiX-Driveapix-drive.com
    review
  6. Formbricks Reviews — RatingFactsratingfacts.com
    review
  7. Formbricks Software Pricing — Capterracapterra.com
    review
  8. Security Practices at Formbricksformbricks.com
    security
  9. Formbricks GitHub repositorygithub.com
    official
  10. Formbricks official siteformbricks.com
    official
  11. Formbricks Evidence Report — WhosBuiltwhosbuilt.com
    news

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