Formbricks
Depends
Confidence: Medium
Buy if you want open-source, privacy-first surveys and can self-host or tolerate slow vendor support.
Comparison
Formbricks vs Qualtrics
Formbricks and Qualtrics both land on Depends.
Qualtrics
Depends
Confidence: Medium
Buy if you run enterprise-wide CX/EX research with dedicated admins and budget; skip if you just need surveys . use SurveyMonkey or Google Forms instead.
| Compare | Formbricks | Qualtrics |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Privacy-first, GDPR-sensitive teams | Enterprise CX/EX programs |
| Who it's not for | Teams needing fast, responsive vendor support | Small teams that just need a simple survey |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁸ | Enterprise-grade security program (trust center, TLS, bug disclosure), but public XSS reports and one 2026 CVE exist. |
| Support quality | Negative reviews cite month-long response times | Slowness tops published customer complaint lists |
| Public sentiment | Reviewers like the clean, no-code, open-source survey experience; the few negative reviews flag slow vendor support response.¹ | Reviewers praise reliability and feature depth but frequently complain about pricing, opacity, complexity, and slow support.12 |
| Biggest gotcha | Support response reportedly exceeds a month per negative reviewers . budget for community-driven help.² | Pricing not published; expect sales negotiation and custom contracts |
Pick Formbricks when
- Privacy-first, GDPR-sensitive teams
- Self-hosters avoiding per-response fees
- SaaS teams wanting in-app surveys
- Open-source buyers
When Formbricks is not a fit
- Teams needing fast, responsive vendor support
- Buyers who refuse any self-hosting or IT involvement
- Anyone demanding named enterprise customer references
- One-off survey needs . a free form tool is enough
Pick Qualtrics when
- Enterprise CX/EX programs
- Large research teams
- Universities running big survey programs
- Multi-brand feedback operations
When Qualtrics is not a fit
- Small teams that just need a simple survey
- Startups without budget for sales-negotiated contracts
- Teams handling P3/P4-class sensitive data
- Buyers who want transparent self-serve pricing
Sources
- Formbricks Reviews . G2g2.comreview
- Formbricks Reviews . Trustpilottrustpilot.comreview
- Formbricks Reviews (2026) . Product Huntproducthunt.comreview
review
- Formbricks Review . ApiX-Driveapix-drive.comreview
- Formbricks Reviews . RatingFactsratingfacts.comreview
- Formbricks Software Pricing . Capterracapterra.comreview
- Security Practices at Formbricksformbricks.comsecurity
- Formbricks GitHub repositorygithub.comofficial
- Formbricks official siteformbricks.comofficial
- Formbricks Evidence Report . WhosBuiltwhosbuilt.comnews
review
- Qualtrics XM Platform Reviews . Gartnergartner.comreview
- Trustpilot reviews of qualtrics.comtrustpilot.comreview
- Qualtrics review: Too much cash for survey software?featurebase.appreview
review