Tideways
Depends
Confidence: Medium
Buy it if you run PHP in production and want deep profiling without enterprise APM pricing.
Comparison
Tideways vs Raygun
Tideways and Raygun both land on Depends.
Raygun
Depends
Confidence: Medium
Buy Raygun if you ship web or mobile apps and want crash reporting, APM, and RUM from one vendor.
| Compare | Tideways | Raygun |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | PHP production teams | Product teams shipping web and mobile apps |
| Who it's not for | Non-PHP stacks . Node, Python, .NET, Ruby | Hobby projects . overkill below meaningful traffic |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁹ | 256-bit encryption and Microsoft 365 certified; historical CVEs limited to the WordPress plugin and one npm package. |
| Support quality | Vendor claims increased support investment; thin user evidence | No support evidence in sources |
| Public sentiment | PHP developers on Reddit and AWS Marketplace describe Tideways as an easy profiler that surfaces solid insights on slow Magento and PHP apps.⁴ | Reviewers on G2 and Capterra broadly praise the suite's breadth, while buyer guides focus on its event-volume pricing. |
| Biggest gotcha | Request-based billing means traffic spikes inflate your monthly invoice⁸ | Event-volume pricing: a buggy release can spike your bill |
Pick Tideways when
- PHP production teams
- Magento and Shopware stores
- Teams leaving New Relic
- Hosts bundling profiling for customers
When Tideways is not a fit
- Non-PHP stacks . Node, Python, .NET, Ruby
- Hobby sites with no real traffic to profile
- Buyers who need fixed, predictable monthly bills
- Orgs wanting full-stack APM beyond PHP
Pick Raygun when
- Product teams shipping web and mobile apps
- Buyers consolidating errors, APM, and RUM in one tool
- WordPress sites wanting error alerts
- Guess: .NET-heavy stacks
When Raygun is not a fit
- Hobby projects . overkill below meaningful traffic
- Anyone needing a permanent free tier
- Teams allergic to variable monthly invoices
- Enterprises wanting logs plus infrastructure monitoring in one platform
Sources
- Tideways Reviews - G2g2.comreview
review
- AWS Marketplace: Tideways APM Reviewsaws.amazon.comreview
- Performance issues - Reddit r/Magentoreddit.comreview
- Tideways vs New Relic - Reddit r/PHPreddit.comreview
- Tideways homepagetideways.comofficial
- Tideways Pricingtideways.comofficial
- Request-Based Pricing and Upgrade Policysupport.tideways.comofficial
- Security - Tidewaystideways.comsecurity
- Data Processing Agreementtideways.comsecurity
- Tideways GmbH - Crunchbasecrunchbase.comnews
- Tideways Market Share - 6sense6sense.comnews
- Greenstories Case Studytideways.comofficial
official
- Raygun Pricingraygun.comofficial
- Raygun Security Policiesraygun.comofficial
