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<a href="https://shouldiuse.io/vs/totallypromotional/printful">Totally Promotional vs Printful on Should I Use It</a>

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Totally Promotional versus Printful
Compare	Totally Promotional	Printful
Verdict	Worth it	Depends
Best for	Small businesses buying bulk swag	Creators launching merch without inventory
Who it's not for	Buyers needing one single custom item	Margin-chasing resellers who need the cheapest unit costs
Privacy	Parent company Casad suffered a 2015 data breach; no recent incidents appear in reviewed sources.^⁴	No platform breaches found; Printful's WooCommerce plugin had SSRF flaw CVE-2025-12375 in versions ≤2.2.11.
Support quality	Salesforce ticket portal, 4.5 Trustpilot score.	Recurring complaints on Reddit and Trustpilot
Public sentiment	Users praise fast turnaround and quality koozies, and Trustpilot shows 4.5 out of 5.^¹	Users praise product quality and ease of use but repeatedly complain about pricing, support, and quality-control misses.¹⁴
Biggest gotcha	2015 breach at parent Casad Company; reviewed sources give few details on exposed records.^⁴	Per-unit costs are the highest among POD rivals; margins suffer at scale

Pick Totally Promotional when

Small businesses buying bulk swag
Wedding and party favors
Trade show giveaways
Craft fair sellers

When Totally Promotional is not a fit

Buyers needing one single custom item
Enterprises requiring vendor security audits
Buyers on a hard deadline; custom design and production take weeks

Pick Printful when

Creators launching merch without inventory
Shopify/Etsy sellers wanting hands-off fulfillment
Brands prioritizing quality over unit cost
High-volume POD sellers via enterprise tier

When Printful is not a fit

Margin-chasing resellers who need the cheapest unit costs
Anyone expecting responsive customer support
Print shops needing hands-on quality control
Teams wanting warehousing or bulk inventory ownership

Sources

Totally Promotional Reviews | Trustpilottrustpilot.com
review
totallypromotional.com Reviews | Shopper Approvedshopperapproved.com
review
Totally Promotional | BBB Business Profilebbb.org
review
Casad Company Inc. Suffers Data Breach - ASImembers.asicentral.com
security
Lang v. Zaappaaz, Inc. et al - 4:18cv44classaction.org
security
16-31 August 2015 Cyber Attacks Timelinehackmageddon.com
security
Totallypromotional.com Website Review | Gridinsoftgridinsoft.com
security
Totally Promotional Celebrates 30 Years In Businessmercercountyoutlook.net
news
Personalized table runner recommendations | Redditreddit.com
review
[RAVE] koozies from totally wedding koozies | Redditreddit.com
review
Merch, who do you go to? | Redditreddit.com
review
Custom merch takes time | Totally Promotional Facebookfacebook.com
official
Printful pricing - Start free, scale when you're readyprintful.com
official
Read Customer Service Reviews of printful.com . Trustpilottrustpilot.com
review
Printful Reviews . G2g2.com
review
I have about had it with Printful. Anyone else? . Redditreddit.com
review